Floating Support Officers #1076

Project: East Sussex Floating Support Service

Location: Polegate & St Leonards

Reference Number: 1076

Hours per Week: 37

Salary: £23,832 per annum

Job Description

We are looking to appoint Floating Support Officers across East Sussex to increase the size of our team.

Project Details

The service offers short-term housing-related support across the whole of East Sussex (West – Lewes and Wealden, Eastbourne and East – Hastings and Rother) for vulnerable people, aged 16+, who require support to live independently.  The service aims to minimise the risk of homelessness and address inappropriate housing. 

What the service provides

Our team of experienced Floating Support Officers provide flexible, personalised, and appropriate short term housing support for people with a range of needs, including managing the home, managing a tenancy and money management. Support is provided in people’s own homes, via phone or video call or in the community.

The service also signposts individuals and/or carers and family members as appropriate, to health and social care services, education, training, employment and support voluntary, community services that will assist with accessing and maintaining their housing and ability to live independently for longer.

Job Summary

The post holder will work in one of eight geographically based Floating Support teams. Each team is led, and line managed, by a Team Leader.

The Service provides housing related preventative support and crisis management to people who are aged 18 and over, who are vulnerable and have support needs due to, e.g., age, disadvantage, disability, substance misuse or ill health, and are experiencing one or more of the following accommodation risks:

  • has no accommodation
  • is losing or is at risk of losing their accommodation
  • is living in temporary/emergency accommodation
  • requires resettlement support
  • is having trouble coping with their housing
  • requires support to maintain their independence/is at risk of losing their independence due to their housing situation
  • requires support to move to accommodation that better meets their needs

Throughout the duration of support, Floating Support Officers will work collaboratively with clients using a person-centred, asset-based approach, including creating personalised support plans with clients, with goals and outcomes that are meaningful to them.

The Service provides support to clients to swiftly achieve their outcomes, with proactive signposting to wider services to enable longer term resilience and the ability to self-manage.

Whilst Floating Support Officers will primarily work in the geographical area for their team, in order to provide one cohesive Floating Support Service, the teams will collaborate and share work, knowledge and skills, and provide practical support and cover for each other.

The job requires applicants to hold full UK driving licence and have access to a car to enable support to be delivered to clients in the community.


The salary is paid monthly in arrears and will commence at £23,832 per annum. A 5.5% employer’s pension contribution is also paid. The level of this contribution is reviewed annually.

Essential Car User Allowance where applicable is paid at £1,218 per annum.

Hours of Work

The hours of work for this post will be 37 hours per week.  Working 9am-5pm, Monday to Friday. The postholder will be based at our offices in Polegate for West of County staff and St Leonards for East of County staff.

BHT Sussex does not pay overtime but will grant time off in lieu if agreed by the service manager.

Annual Holidays

The annual leave entitlement will be 185 hours (25 working days), rising 1 day for each year of service to a maximum of 222 hours (30 days) pro rata.  All public bank holidays are granted with two extra statutory days, to be taken over the Christmas period

For an informal discussion please do not hesitate to contact our Senior Manager, Beate Weiberle on beate.weiberle@bht.org.uk to hear more about the role and working at BHT Sussex on what could be your next exciting career move.

Closing date

Closing Date: Sunday 15 May 2022 12.00pm

Interview Date: Thursday 19 May 2022

Application Pack

Job DetailsJob DescriptionPerson Specification

Application form Criminal offences declaration formRecruitment monitoring form

How to apply

  1. Download and complete all the forms in the application pack.
  2. Attach all the completed documents to an email. The title of the email should read: (Your name): BHT job reference – (job reference number).
  3. Send your application to jobs@bht.org.uk