housing-advice

Our Services

We provide essential services across Brighton & Hove, Eastbourne and Hastings, as well as elsewhere in Sussex.
Over the past 50 years BHT Sussex has developed a diverse menu of services to support people who are homeless, or at risk of homelessness, and people who have complex needs.

Our services include: day centre provision, residential rehabilitation, mental health services, specialist housing and legal advice and work, learning and training initiatives.

Real life stories from BHT Sussex

Paul

Paul is a 49 year-old man who was street homeless in Brighton for four years, suffering from heroin, crack cocaine and alcohol addiction.

He also has multiple physical health difficulties. For a long period of his life, Paul’s closest companion was his dog Lil. As Paul explains in this account below, he was someone who other support services found difficult to reach, but he eventually managed to turn his life around with the support of BHT Sussex’s Addiction Services.

Abdi

Going through the process of being granted asylum in the UK can be long, arduous and draining for people who have already been through traumatic events in their country of origin. Abdi went years without representation, having registered his asylum claim in 2021. This is when our Immigration Legal Service stepped in. This is Abdi’s story.

Becs

Helping someone off the streets is not as simple as just providing a roof over their head. Becs was referred to our 52 bed hostel, Phase One, in April 2013 having lost her accommodation. She had previously had her own independent tenancies but these had broken down due to rent arrears which had led to her entering a negative cycle and her engagement with support services had decreased.

Her physical health was poor due to her long-term alcohol and drug addiction which had also impacted her psychological well-being as she had been struggling with establishing positive sleep patterns causing her to feel depressed.

When she came to Phase One she wanted to work towards again getting her own independent accommodation and to re-establish contact with her son.

Dinah

Navigating the benefits system can be incredibly difficult, which is why our staff in the East Sussex Floating Support Service are highly trained and knowledgeable about the system. This allows us to help many people across East Sussex who are struggling to access benefits and ultimately improve their quality of life. One such person is Dinah, who came to us for help accessing more financial support. This is her story. The Initial Challenge Dinah is a homeowner who lives with a variety of health conditions, including osteoarthritis, diabetes, hypertension, mobility issues, and has a history of falls. Due to having … Read more

Iva

BHT Sussex is one of the only Legal Aid providers in the South East, making the work of our Immigration Legal Service incredibly important. This service provides advice and representation for many people trying to claim asylum in the UK. As part of this service, we help and represent many minors who have arrived in the UK unaccompanied. This was the case with Iva. This is her story. Iva was kidnapped as a 15-year-old and brought to the UK by traffickers who intended to exploit her. She managed to escape from her trafficker when she arrived in the UK and … Read more

Mo

Shore House provides accommodation and support for people with multiple and complex needs. That means they will have a combination of alcohol and drug addictions, mental health problems, and other chaotic or destructive behaviours. Often they will have experienced repeated trauma throughout their lives.

Mo moved to Shore House after being discharged from Mill View Hospital. Before her hospital admission she had been evicted from three services for violence, aggression, and causing extensive damage to her room.

She had a history of being street homeless and she displayed various anti-social behaviours including urinating and defecating in gardens, damaging cars, shouting verbal abuse, and making allegations of assault and rape when attempts were made to remove her from private property.

Sarah

The Court Duty Scheme is a little known but incredible service which provides last-minute emergency advice for people who are facing eviction. When repossession cases are being heard in Brighton, Lewes or Hastings Courts, our specialist Housing Advisers can step in to protect people and ensure they know their rights. These clients have usually never sought advice or representation before meeting our advisers that morning. Often alternatives to eviction can be worked out, debt payments can be renegotiated, and people can stay in their homes. This was the case with Sarah, whose story is below.  Sarah is a housing association … Read more

Eleanor

Living with unsupported mental health needs can make reaching personal goals seem unimaginable and unrealistic. However, through the support offered at Route One, our mental health supported accommodation, we help set our clients on the path to meet their goals and feel more in control of their own lives. This was the case with Eleanor, who gained the tools to move on with her life after coming to Route One. This is her story. Eleanor is a 32 year old woman who was living with undiagnosed bipolar disorder and emotionally unstable personality disorder (EUPD). Eleanor was struggling with alcohol and … Read more

Ishaq

At BHT Sussex we are known for our resilience and ability to persevere, despite significant setbacks. This is demonstrated by our Immigration Legal Service, who helped a young man achieve refugee status after a six-year battle. This is Ishaq’s story. Ishaq grew up in Egypt, where he lived until he was a teenager. Ishaq’s father was arrested and imprisoned because of an association with the Muslim Brotherhood – a banned organisation in Egypt. It did not matter to Egyptian law enforcement whether the association was real or just perceived. The prison he was sent to is infamous for housing political … Read more

Neil

Neil started sleeping rough around two years ago. He was suffering from physical and mental health problems that had been exacerbated by life on the streets.

When he first started coming to First Base, Neil was sleeping under Brighton’s Palace Pier. After sleeping out all night, he looked forward to the chance to get warm and have a shower, put on clean clothes, and have a hot meal. More importantly, he was able to get support and advice to help him find a way out of rough sleeping.

First Base supported Neil to access temporary accommodation but after a serious deterioration in his mental health he was admitted to hospital. While he was in hospital Neil lost his accommodation and, on discharge, he returned to rough sleeping

photo of homeless man

Michael

Around half those sleeping rough in Brighton and Hove have a local connection. Others come to Brighton for many reasons: the image of the city that has attracted many of us, perhaps a happy childhood memory of visiting the seaside, or because of its reputation for tolerance and acceptance (for example drugs and the acceptance of LGBT people).

Very, very rarely does someone say that they came to Brighton because of the services for homeless people. Unfortunately, when people arrive in the city without a plan, without social networks, or without considerable financial resources, they can find themselves on the streets.

Michael is a 63 year old man who came to First Base in November 2017. He was new to Brighton and had become homeless after the break-up of his marriage and losing his job. He had moved to Brighton as he thought it would be a more tolerant place.

Baddar

For some it comes as a surprise that BHT Sussex runs an immigration and asylum legal service. The overwhelming majority of those we work with are ‘unaccompanied minors’, young people and children arriving in the UK with no adults to look after their welfare.

Baddar came to the UK in 2008 aged 15 fleeing persecution in Afghanistan. His initial asylum claim was refused. We assisted him with a further application to allow him to remain in the UK but this was also refused. After this, there have been numerous appeals with every decision seeming to go against him. We gathered evidence in support of his claim to show that he is particularly vulnerable as he has a learning difficulty and suffers from Post Traumatic Stress Disorder and depression.

We gathered country evidence to support the fact that he would be at risk if he returned to Afghanistan.

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