Our Services
We provide essential services across Brighton & Hove, Eastbourne and Hastings, as well as elsewhere in Sussex.
Over the past 50 years BHT Sussex has developed a diverse menu of services to support people who are homeless, or at risk of homelessness, and people who have complex needs.
Our services include: day centre provision, residential rehabilitation, mental health services, specialist housing and legal advice and work, learning and training initiatives.
Real life stories from BHT Sussex
Mike
Last year our advice services in Brighton, Eastbourne and Hastings prevented 817 households from becoming homeless. The impact of this is huge: fewer people on the streets, less demands on local council homelessness services, or moving children away from the schools and their friends. Some people become homeless, not through any fault of their own.
Mike moved into a Housing Association flat in 1980. A few months later he was offered a job as a caretaker at a nearby social club – a job he did for 36 years until he was made redundant. In 1996 he had moved to another flat owned by the housing association, but unbeknown to him, his employers had taken a sub-lease on the flat. In law, his employer had become his landlord. The social club went into liquidation.
Not only did he lose his job, but he wasn’t given any redundancy pay and he was told to leave his home of 20 years.
Samuel
For many people, there may come a time where they hit a breaking point and can’t carry on without support. This is the case with many of our clients experiencing homelessness, who come to First Base Day Centre to seek support from our highly trained, knowledgeable and compassionate case workers. Each client who walks through our doors receives support from a dedicated case worker to help them move away from rough sleeping. This is what one of our clients, Samuel, experienced when he came to First Base. This is his story.
YL
BHT Sussex’s Immigration Legal Service has helped hundreds of refugees and asylum seekers with legal support. Many of those we work with are ‘unaccompanied minors’; young people and children who have often endured unimaginable suffering, and who have no adults to look after their welfare when they arrive in the UK. We provide a crucial service for some of the most vulnerable people in our community, including victims of trafficking and domestic violence. This Is YL’s story. YL was living in Vietnam with her parents when tragically, when she was just 14, they both died within a short time of … Read more
Abdi
Going through the process of being granted asylum in the UK can be long, arduous and draining for people who have already been through traumatic events in their country of origin. Abdi went years without representation, having registered his asylum claim in 2021. This is when our Immigration Legal Service stepped in. This is Abdi’s story.
Mia
Mia, a 75-year-old Spanish woman, was living in sheltered accommodation and had been facing significant financial difficulties for approximately five years due to an ongoing issue with her National Insurance (NI) number. This issue caused her benefits to be repeatedly stopped and reinstated, leading to substantial gaps in income. Without consistent benefits, Mia fell behind on her rent, accruing significant arrears, and was at risk of homelessness. This is her story. The Initial Challenge The root cause of the problem was an error made when Mia first registered for benefits: she was assigned the NI number of another individual with … Read more
Iva
BHT Sussex is one of the only Legal Aid providers in the South East, making the work of our Immigration Legal Service incredibly important. This service provides advice and representation for many people trying to claim asylum in the UK. As part of this service, we help and represent many minors who have arrived in the UK unaccompanied. This was the case with Iva. This is her story. Iva was kidnapped as a 15-year-old and brought to the UK by traffickers who intended to exploit her. She managed to escape from her trafficker when she arrived in the UK and … Read more
Khan
Living day to day Last year, I was living a hectic life in Brighton and Eastbourne – to escape that I turned up on my mum’s doorstep, and I wasn’t looking well because I’d been on drugs for a long time. After 6 months Khan’s relationship with his mum and his recovery broke down. He had to leave his mum’s house and he returned to Brighton, where he had nowhere to live. He ended up sleeping rough. Khan was initially placed in emergency temporary accommodation, through the local Street Outreach Service, but he needed more supportive and longer-term housing, and … Read more
Will
Perseverance is a trait that is present within many of our clients as well as our staff. This characteristic is particularly present in clients and staff of our Addiction Services. Clients sometimes require our support multiple times before they eventually achieve the sobriety they are aiming for. Staff equally never give up on clients and continue to champion and support them through difficult times. This conviction is best told through the story of one our clients, Will, who relapsed before returning to Addiction Services a second time. This is Will’s story. In April 2024, Will returned to the Detox Support … Read more
Stan
Support for those in their old age looks different for everyone. This is why our East Sussex Floating Support Service individually tailors support to each person we serve. Stan’s case exemplifies the importance of this way of working. This is his story. Stan is a 90-year-old retired barrister who was referred to our East Sussex Floating Support Service by the NHS Community Frailty Practitioner Service, following his discharge from hospital after a fall. Stan is widowed, has a history of falls, and had recently moved into a sheltered housing scheme. However, the scheme had no floor coverings, contributing to his … Read more
Charlie
For most of us we get our identity and status from what we do. BHT Sussex’s Intern Programme was set up to prepare people with a history of homelessness, mental ill health or addictions to make that transition from unemployment into work.
Charlie is a 32 year old white British male. He was born with congenital hand deformities, as well as structural defects which cause lifelong incontinence issues. Charlie was bullied during his school years and began using alcohol and cannabis aged 14. In his early 20’s he found employment as a telesales advisor and an early year’s child practitioner. However, each job didn’t last more than 12 months due to his increasing substance misuse.
Dylan
Shore House provides accommodation and 24-hour intensive support to people with a range of mental health diagnoses, and those experiencing the effects of complex trauma. To help improve the mental and physical wellbeing of our clients, we offer personalised programmes of support which include activities for clients to engage in. One client, Dylan, found that engaging in the activities offered aided their recovery and helped them open up to staff and their community. This is their story. Prior to arriving at Shore House, Dylan had experienced multiple hospitalisations and difficulties with the law. They were also estranged from their family … Read more
Dinah
Navigating the benefits system can be incredibly difficult, which is why our staff in the East Sussex Floating Support Service are highly trained and knowledgeable about the system. This allows us to help many people across East Sussex who are struggling to access benefits and ultimately improve their quality of life. One such person is Dinah, who came to us for help accessing more financial support. This is her story. The Initial Challenge Dinah is a homeowner who lives with a variety of health conditions, including osteoarthritis, diabetes, hypertension, mobility issues, and has a history of falls. Due to having … Read more