housing-advice

Our Services

We provide essential services across Brighton & Hove, Eastbourne and Hastings, as well as elsewhere in Sussex.
Over the past 50 years BHT Sussex has developed a diverse menu of services to support people who are homeless, or at risk of homelessness, and people who have complex needs.

Our services include: day centre provision, residential rehabilitation, mental health services, specialist housing and legal advice and work, learning and training initiatives.

Real life stories from BHT Sussex

Zehra

Maintaining employment whilst being insecurely housed is difficult and can have a negative impact on someone’s mental wellbeing. Our Accommodation for Work project was set up to help people like Zehra, who came to us whilst in emergency accommodation. Zehra was forced to leave her family home due to her mother’s health issues and difficult dynamics in their relationship. Facing homelessness, she was placed into emergency accommodation before coming to the Accommodation for Work’s temporary shared accommodation. Whilst this was happening, she was still working part-time as a support worker in a mental health hospital. Zehra found the job difficult … Read more

Stan

Support for those in their old age looks different for everyone. This is why our East Sussex Floating Support Service individually tailors support to each person we serve. Stan’s case exemplifies the importance of this way of working. This is his story. Stan is a 90-year-old retired barrister who was referred to our East Sussex Floating Support Service by the NHS Community Frailty Practitioner Service, following his discharge from hospital after a fall. Stan is widowed, has a history of falls, and had recently moved into a sheltered housing scheme. However, the scheme had no floor coverings, contributing to his … Read more

Sarah

The Court Duty Scheme is a little known but incredible service which provides last-minute emergency advice for people who are facing eviction. When repossession cases are being heard in Brighton, Lewes or Hastings Courts, our specialist Housing Advisers can step in to protect people and ensure they know their rights. These clients have usually never sought advice or representation before meeting our advisers that morning. Often alternatives to eviction can be worked out, debt payments can be renegotiated, and people can stay in their homes. This was the case with Sarah, whose story is below.  Sarah is a housing association … Read more

Erica

When someone experiences so many difficulties in life, it can be hard to figure out where to even start to address their situation. At Route One, our team are highly knowledgeable and skilled in helping people who have mental health and/or complex needs. Erica is a previous resident of Route One who was helped by the team to take control of her life and address the difficulties she was facing. This is her story.

Khan

Living day to day Last year, I was living a hectic life in Brighton and Eastbourne – to escape that I turned up on my mum’s doorstep, and I wasn’t looking well because I’d been on drugs for a long time. After 6 months Khan’s relationship with his mum and his recovery broke down. He had to leave his mum’s house and he returned to Brighton, where he had nowhere to live. He ended up sleeping rough. Khan was initially placed in emergency temporary accommodation, through the local Street Outreach Service, but he needed more supportive and longer-term housing, and … Read more

Will

Perseverance is a trait that is present within many of our clients as well as our staff. This characteristic is particularly present in clients and staff of our Addiction Services. Clients sometimes require our support multiple times before they eventually achieve the sobriety they are aiming for. Staff equally never give up on clients and continue to champion and support them through difficult times. This conviction is best told through the story of one our clients, Will, who relapsed before returning to Addiction Services a second time.  This is Will’s story. In April 2024, Will returned to the Detox Support … Read more

Nadiya

Our Homes for Ukraine Sustainment Service not only supports Ukrainian refugees and their hosts throughout their placements, but we also support Ukrainians who want to move into the private rented sector. The housing system works completely differently in Ukraine, so many people feel lost and confused. One such person is Nadiya, who we helped find her own home after she felt ready to leave her host. Nadiya is a 40-year-old woman who was living with a host in Sussex after fleeing Ukraine due to the war. Nadiya wanted her children to come and live with her in the UK, as … Read more

Ross

After going through the difficult journey of recovering from addiction and sleeping rough, being in secure employment can offer purpose to someone’s life. This is the story of Ross, who turned their life around with the help of our Intern Programme, and our Housing Services. “On 31st October 2014, I went into Mill View Hospital Promenade Ward for an alcohol and diazepam detox. Up until my hospital admission, I was street homeless, rough sleeping and begging for change on the streets of Brighton, Hove and Sussex. I was just over 8 stone in weight and had lost most of my … Read more

Jim

Many clients who seek help from First Base, our day centre for people who are sleeping rough, have multiple and complex needs. When helping a person move away from rough sleeping and into more secure accommodation, the case workers at First Base consider all the physical and mental health needs a client may have. This approach helped Jim get off the streets. Read his story below. “Before I came to First Base, I had lost my supported accommodation and was rough sleeping on the streets. On my first visit to First Base, one of their case workers asked me if … Read more

Jacqui

There can be many factors that build up to cause someone to be insecurely housed. For Jacqui, the loss of her job and the breakdown of her marriage led her to become a member of the ‘hidden homeless’ population, as she was sofa surfing. This is when she sought the help of the Accommodation for Work project at BHT Sussex. Jacqui first came to the project following her separation from her ex-husband. He retained the family home to look after their children as he was not working. After moving out, Jacqui stayed on her mother’s sofa and worked part time. … Read more

Mia

Mia, a 75-year-old Spanish woman, was living in sheltered accommodation and had been facing significant financial difficulties for approximately five years due to an ongoing issue with her National Insurance (NI) number. This issue caused her benefits to be repeatedly stopped and reinstated, leading to substantial gaps in income. Without consistent benefits, Mia fell behind on her rent, accruing significant arrears, and was at risk of homelessness. This is her story. The Initial Challenge The root cause of the problem was an error made when Mia first registered for benefits: she was assigned the NI number of another individual with … Read more

Harry

At BHT Sussex, the approach we take to help our clients is a collaborative one, ensuring they have agency in their own lives. This empowers them to change their lives and gain independent skills for living. The story of one of our Shore House clients, Harry, highlights this approach, which allowed him to recover from an intentional overdose, reconnect with his family and carry out lasting change to his lifestyle. This is his story. Following an intentional overdose of over-the-counter medication that could have proved fatal, which resulted in a hospital admission, Harry was referred to Shore House – one … Read more