Phase One

Phase One staff and usersPhase One is a 52 bed, high support hostel for single homeless people with complex support needs.

The project works with clients who are largely vulnerable, chaotic and entrenched and are pre-contemplative about change. We work to increase self-esteem and create a space where service users can begin to address the issues at the root cause of their homelessness, make the changes necessary to lead more settled lives, and realise their aspirations. We do this by delivering a client-centred model of support that is psychologically informed.

We work with clients who are using alcohol and substances and encourage them to examine their substance misuse and take positive steps towards their recovery and abstinence. The project has an internal accommodation pathway, with 9 spaces in the structured Recovery-Focused Flats attached to the project. Clients from the main hostel move into these if they want to focus more intensely on their substance use recovery.

How to access this service

staff at phase oneTo be referred to the Phase One Project you have to have a local connection and have identified support needs.

All referrals to Phase One are made directly by Brighton and Hove City Councils Supported Accommodation Panel.

Contact Phase One

29-32 Oriental Place, Brighton, East Sussex, BN1 2LL


Helping someone off the streets is not as simple as just providing a roof over their head. Becs was referred to our 52 bed hostel, Phase One, in April 2013 having lost her accommodation. She had previously had her own independent tenancies but these had broken down due to rent arrears which had led to her entering a negative cycle and her engagement with support services had decreased.

Her physical health was poor due to her long-term alcohol and drug addiction which had also impacted her psychological well-being as she had been struggling with establishing positive sleep patterns causing her to feel depressed.

When she came to Phase One she wanted to work towards again getting her own independent accommodation and to re-establish contact with her son.