Quality Framework

BHT Sussex's mission is to combat homelessness, create opportunities and promote change. This is achieved through the provision of client-focused, strategically relevant, quality services.

It is the policy of BHT Sussex to have formal and informal mechanisms for achieving quality assurance. We maintain a quality system designed to meet the requirements of ISO9001 (2015), to ensure it meets its quality objectives, as well as statutory and regulatory requirements.

BHT Sussex's Quality Manual defines our quality objectives and key procedures which are audited annually.

For a copy of our Quality Assurance Policy, please email enquiries@bht.org.uk