housing-advice

Our Services

We provide essential services across Brighton & Hove, Eastbourne and Hastings, as well as elsewhere in Sussex.
Over the past 50 years BHT Sussex has developed a diverse menu of services to support people who are homeless, or at risk of homelessness, and people who have complex needs.

Our services include: day centre provision, residential rehabilitation, mental health services, specialist housing and legal advice and work, learning and training initiatives.

Real life stories from BHT Sussex

Mike

Last year our advice services in Brighton, Eastbourne and Hastings prevented 817 households from becoming homeless. The impact of this is huge: fewer people on the streets, less demands on local council homelessness services, or moving children away from the schools and their friends. Some people become homeless, not through any fault of their own.

Mike moved into a Housing Association flat in 1980. A few months later he was offered a job as a caretaker at a nearby social club – a job he did for 36 years until he was made redundant. In 1996 he had moved to another flat owned by the housing association, but unbeknown to him, his employers had taken a sub-lease on the flat. In law, his employer had become his landlord. The social club went into liquidation.

Not only did he lose his job, but he wasn’t given any redundancy pay and he was told to leave his home of 20 years.

Jim

Many clients who seek help from First Base, our day centre for people who are sleeping rough, have multiple and complex needs. When helping a person move away from rough sleeping and into more secure accommodation, the case workers at First Base consider all the physical and mental health needs a client may have. This approach helped Jim get off the streets. Read his story below. “Before I came to First Base, I had lost my supported accommodation and was rough sleeping on the streets. On my first visit to First Base, one of their case workers asked me if … Read more

Simon

Simon moved into the Archway Project in June 2018, following a 10 year stay at another registered care home.

Before Simon moved to Archway he had lived in a registered care home for 10 years and his referral paperwork suggested someone who had become institutionalised; he did not socialise with other residents, had minimal interaction with staff, ate all of his dinners in his room, and relied on staff to cook for him and do his laundry.

Since moving to Archway Simon has shown a marked change. He is now sitting down to dinner with other residents, joining in with walks, games of croquet, trips to cafés and craft activities.

Alice

When a person has experienced many setbacks in life, it can be difficult to find a positive way forward. Prior to coming to Route One, our mental health supported accommodation, Alice was finding it hard to cope with mental and physical health needs, a breakdown of familial relationships and substance use issues. We helped Alice gain the support she needed to see a brighter future away from sofa surfing and into independent accommodation. This is her story. When Alice was referred to Route One, she had complex needs inclusive of emotionally unstable personality disorder, and challenges with depression and intrusive … Read more

Iva

BHT Sussex is one of the only Legal Aid providers in the South East, making the work of our Immigration Legal Service incredibly important. This service provides advice and representation for many people trying to claim asylum in the UK. As part of this service, we help and represent many minors who have arrived in the UK unaccompanied. This was the case with Iva. This is her story. Iva was kidnapped as a 15-year-old and brought to the UK by traffickers who intended to exploit her. She managed to escape from her trafficker when she arrived in the UK and … Read more

Jacqui

There can be many factors that build up to cause someone to be insecurely housed. For Jacqui, the loss of her job and the breakdown of her marriage led her to become a member of the ‘hidden homeless’ population, as she was sofa surfing. This is when she sought the help of the Accommodation for Work project at BHT Sussex. Jacqui first came to the project following her separation from her ex-husband. He retained the family home to look after their children as he was not working. After moving out, Jacqui stayed on her mother’s sofa and worked part time. … Read more

Salah

Poor mental health is both a cause and consequence of homelessness. BHT Sussex understands the importance of good mental health for preventing homelessness, which is why we have a number of supported accommodation services that offer much needed mental health assistance. One of these is Route One, which provides supported accommodation for 60 adults with mental health support needs in Brighton and Hove. This is the story of Salah, who was supported by Route One. Salah is a 37-year-old man who came to the UK as a refugee from Sudan in 2012. Following the traumatic events that he suffered through … Read more

Diane

As an organisation, one of our core missions is homelessness prevention. One way we do this work is through our Housing Advice and Legal Services. One of our clients, Diane reached out to us after rent arrears had built up over many years, and she was facing homelessness. This is her story. Diane had been a sole tenant of a Housing Association property for twenty-eight years. She was renting a three-bedroom flat and had brought up three sons in the property. Diane initially lived at the property with her partner, but they had separated for a period of time and … Read more

Michael

Around half those sleeping rough in Brighton and Hove have a local connection. Others come to Brighton for many reasons: the image of the city that has attracted many of us, perhaps a happy childhood memory of visiting the seaside, or because of its reputation for tolerance and acceptance (for example drugs and the acceptance of LGBT people).

Very, very rarely does someone say that they came to Brighton because of the services for homeless people. Unfortunately, when people arrive in the city without a plan, without social networks, or without considerable financial resources, they can find themselves on the streets.

Michael is a 63 year old man who came to First Base in November 2017. He was new to Brighton and had become homeless after the break-up of his marriage and losing his job. He had moved to Brighton as he thought it would be a more tolerant place.

Stan

Support for those in their old age looks different for everyone. This is why our East Sussex Floating Support Service individually tailors support to each person we serve. Stan’s case exemplifies the importance of this way of working. This is his story. Stan is a 90-year-old retired barrister who was referred to our East Sussex Floating Support Service by the NHS Community Frailty Practitioner Service, following his discharge from hospital after a fall. Stan is widowed, has a history of falls, and had recently moved into a sheltered housing scheme. However, the scheme had no floor coverings, contributing to his … Read more

Neil

Neil started sleeping rough around two years ago. He was suffering from physical and mental health problems that had been exacerbated by life on the streets.

When he first started coming to First Base, Neil was sleeping under Brighton’s Palace Pier. After sleeping out all night, he looked forward to the chance to get warm and have a shower, put on clean clothes, and have a hot meal. More importantly, he was able to get support and advice to help him find a way out of rough sleeping.

First Base supported Neil to access temporary accommodation but after a serious deterioration in his mental health he was admitted to hospital. While he was in hospital Neil lost his accommodation and, on discharge, he returned to rough sleeping

photo of homeless man

Terry

Terry had been long-term homeless and a regular visitor to First Base, our resource centre for rough sleepers in Brighton and Hove. Staff at First Base seized the opportunity presented by the extra support available during the Covid-19 pandemic to encourage Terry to end his rough sleeping for good. First Base has stayed open during the Covid-19 pandemic, but with reduced numbers to keep everybody safe. When the government launched its ‘Everyone In’ initiative, which aimed to get all rough sleepers off the streets, First Base supported Brighton and Hove City Council in its efforts to house rough sleepers, becoming … Read more

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