Combating Homelessness, Creating Opportunities, Promoting Change

Get involved

Annual tenant snapshot surveyTenant editorial panel for ‘Lighthouse’ newsletterGreen InspectorsGreen Inspectors Grounds Maintenance Record SheetTenant Representatives on the BHT Board of DirectorsFocus groupsGardening CompetitionContact us

Tenant Involvement

BHT Housing Services are committed to engaging and involving tenants from all communities to help shape and improve our services, in Brighton, Eastbourne and Hastings.

We offer a menu of different opportunities, empowering tenants to influence services as we know one size doesn’t fit all, and are also continually looking at and developing new ways for our tenants to be involved with us.

BHT found me a permanent flat to live in after years of the uncertainty of temporary accommodation. When I heard they were looking for volunteers I jumped at the chance.

Over the past three months I have been on several helpful awareness courses encouraged by them. Also other projects and the opportunity to express my ideas and thoughts on their new blog. This has helped me gain confidence and knowledge into a field I can hopefully be employed in or simply just involved.

It’s a great local charity.

Anthony Carney, Client Action network volunteer and BHT tenant

Click here or to your right to download our Involvement and Communication leaflet (PDF, 545kb)

Please see below for details of opportunities for tenants to get involved:

Our tenant involvement work includes:

Annual tenant snapshot survey

Every year we ask our tenants to let us know what we are doing well and where we need to improve.

Please click here to download our 2017 survey report

Please click here to download our 2016 survey report

Tenant editorial panel for ‘Lighthouse’ newsletter

Lighthouse issue 13 Summer 2018A voluntary role to attend quarterly editorial board meetings with staff to help shape, design, write, provide artwork, and lead on choice of content for the newsletter.

Please click here or to your right to download the latest issue of Lighthouse magazine

Green Inspectors

A monthly home-based volunteer role to rate and give feedback about the gardening contractor service, reporting back via email or phone call.

Please click here to view or fill out our Green Inspectors’ Grounds Maintenance Record Sheet

Tenant Representatives on the BHT Board of Directors

We are currently looking for two people with lived experience as a BHT tenant or client (within the last three years) to join the Board of Trustees.

We recently held an open evening inviting those interested to find out more about what the role involves. Applications are now closed and interviews will be held shortly with the role starting in September. For more information please contact Juliet at or on 01273 645443.

Focus groups

Topics of previous tenant focus groups include repairs, complaints, tenant involvement, starter tenancies and digital communication.

Focus groups last two hours and tenants taking part receive a shopping voucher for their time. If you are interested in joining
future focus groups please contact Juliet at  or on 01273 645443 and you will be kept updated.

Gardening Competition

Every year we hold a ‘BHT in Bloom’ gardening competition. This year we had the highest number of entries ever with 12 entries, spread across Hastings, Eastbourne and Brighton.

Congratulations to Derry from Brighton who won First prize in the individual garden category and the runners up Frances from Hastings, Kelly and Darren of St Leonards, Kevin from St Leonards
with a Highly Commended to Lucy from Eastbourne. Watch out for announcements about next year’s gardening competition in March 2019.


Contact us

Keep up to date with BHT Housing Services – why not follow us on facebook?

For further information on any of the above, please contact Juliet O’Brien, BHT Tenant and Client Coordinator on 01273 645443 or:

Please click here to send Juliet an email with any enquiry

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