Combating Homelessness, Creating Opportunities, Promoting Change

Get involved

Annual tenant snapshot surveyTenant editorial panel for ‘Lighthouse’ newsletterGreen InspectorsGreen Inspectors Grounds Maintenance Record SheetTenant Representatives on the BHT Board of DirectorsFocus groupsGardening CompetitionContact us

Tenant Involvement

BHT Housing Services are committed to engaging and involving tenants from all communities to help shape and improve our services, in Brighton, Eastbourne and Hastings.

We offer a menu of different opportunities, empowering tenants to influence services as we know one size doesn’t fit all, and are also continually looking at and developing new ways for our tenants to be involved with us.

BHT found me a permanent flat to live in after years of the uncertainty of temporary accommodation. When I heard they were looking for volunteers I jumped at the chance.

Over the past three months I have been on several helpful awareness courses encouraged by them. Also other projects and the opportunity to express my ideas and thoughts on their new blog. This has helped me gain confidence and knowledge into a field I can hopefully be employed in or simply just involved.

It’s a great local charity.

Anthony Carney, Client Action network volunteer and BHT tenant

Click here or to your right to download our Involvement and Communication leaflet (PDF, 545kb)

Please see below for details of opportunities for tenants to get involved:

Our tenant involvement work includes:

Annual tenant snapshot survey

Every year we ask our tenants to let us know what we are doing well and where we need to improve.

Please click here to download our 2018 survey report

Please click here to download our 2017 survey report

Please click here to download our 2016 survey report

Tenant editorial panel for ‘Lighthouse’ newsletter

A voluntary role to attend quarterly editorial board meetings with staff to help shape, design, write, provide artwork, and lead on choice of content for the newsletter.

Click here or to your right to read the latest issue of Lighthouse magazine

Green Inspectors

A monthly home-based volunteer role to rate and give feedback about the gardening contractor service, reporting back via email or phone call.

Please click here to view or fill out our Green Inspectors’ Grounds Maintenance Record Sheet

Tenant Representatives on the BHT Board of Directors

Following a recruitment process we are pleased to announce tenants Mary Tawiah and Gerry Main, both based in Brighton were selected to join BHT’s Board of Trustees. They were then elected as Board members at the AGM in December 2018.

Congratulations to them both and thank you to all the tenants and clients who took the time to apply.

Focus groups

Topics of previous tenant focus groups include repairs, complaints, tenant involvement, starter tenancies and digital communication.

Focus groups last two hours and tenants taking part receive a shopping voucher for their time. If you are interested in joining
future focus groups please contact Juliet at [email protected]  or on 01273 645443 and you will be kept updated.

Gardening Competition

Gardening Competition

We are pleased to launch our annual ‘BHT in Bloom’ gardening competition across all housing and client services.

Gardening offers significant benefits for both physical and mental health, as well as improving the place where you live so please encourage clients and tenants from your service to get involved.

Prizes include two £30 B&Q vouchers for the winners and three £10 B&Q vouchers for runners-up (sponsored by our gardening contractors, Southern Land Services).

Clients and Tenants can pick up an entry form and some free seeds and bulbs from their local BHT office in Brighton, Eastbourne or Hastings.

This year’s categories include:

  • best individual garden/best indoor plants
  • best communal garden

The closing date for entries is Friday 28th June and judges will be visiting the entrants on Friday 12th July to pick the winners.

If you have any questions please contact Alasdair Tenquist on 01273 645443 or email [email protected]

Right click here to download an entry form

Contact us

Keep up to date with BHT Housing Services – why not follow us on facebook?

For further information on any of the above, please contact Juliet O’Brien, BHT Tenant and Client Coordinator on 01273 645443 or:

Please click here to send Juliet an email with any enquiry

Share this page

Send this to a friend