Combating Homelessness, Creating Opportunities, Promoting Change

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Annual tenant snapshot surveyTenant editorial panel for ‘Lighthouse’ newsletterGreen InspectorsGreen Inspectors Grounds Maintenance Record SheetTenant Representatives on the BHT Board of DirectorsFocus groupsFree training courses for tenantsGardening CompetitionContact us

Tenant Involvement

BHT Housing Services are committed to engaging and involving tenants from all communities to help shape and improve our services, in Brighton, Eastbourne and Hastings.

We offer a menu of different opportunities, empowering tenants to influence services as we know one size doesn’t fit all, and are also continually looking at and developing new ways for our tenants to be involved with us.

BHT found me a permanent flat to live in after years of the uncertainty of temporary accommodation. When I heard they were looking for volunteers I jumped at the chance.

Over the past three months I have been on several helpful awareness courses encouraged by them. Also other projects and the opportunity to express my ideas and thoughts on their new blog. This has helped me gain confidence and knowledge into a field I can hopefully be employed in or simply just involved.

It’s a great local charity.

Anthony Carney, Client Action network volunteer and BHT tenant

Click here or to your right to download our Involvement and Communication leaflet (PDF, 545kb)

Please see below for details of opportunities for tenants to get involved:

Our tenant involvement work includes:

Annual tenant snapshot survey

Every year we ask our tenants to let us know what we are doing well and where we need to improve.

Please click here to download our 2016 survey report

Tenant editorial panel for ‘Lighthouse’ newsletter

A voluntary role to attend quarterly editorial board meetings with staff to help shape, design, write, provide artwork, and lead on choice of content for the newsletter.

Please click here or to your right to download the latest issue of Lighthouse magazine

Green Inspectors

A monthly home-based volunteer role to rate and give feedback about the gardening contractor service, reporting back via email or phone call.

Please click here to view or fill out our Green Inspectors’ Grounds Maintenance Record Sheet

Tenant Representatives on the BHT Board of Directors

The remit of the BHT Board is to lead the policy and direction of the organisation.

We aim to recruit up to two tenants as members of the Board. There are currently 11 people on the Board.

Focus groups

A one-off volunteer opportunity to give your views in a group setting on a BHT service.

Upcoming topics for discussion are client and tenant involvement, complaints, and repairs.

Interested in participating in any of our focus groups?

Please click here to contact Juliet via email

Free training courses for tenants

Interested in learning new skills but unsure where to start?

You will have recently received a 2018-2019 SETUP booklet from us via post or email.
As a BHT tenant you are able to book a free place on any of the SETUP training courses.

Lunch is provided on all courses and travel expenses will be reimbursed by BHT, on the provision of valid train/bus ticket or for those travelling by car, mileage is calculated as 45p per mile.

To book places on the training course please complete the booking form on the back of the SETUP booklet.

Follow SETUP on Facebook to keep up to date with training opportunities :

Gardening Competition

For the third year running we are holding the ‘BHT in Bloom’ gardening competition across all housing and client services.

Gardening offers significant benefits for both physical and mental health, as well as improving the place where you live so we would encourage all tenants to get involved.

Prizes include two £30 B & Q vouchers for the winners and three £10 B & Q vouchers for runners-up (sponsored by our gardening contractors, Southern Land Services).

Tenants can pick up an entry form and some free seeds from their local BHT office in Brighton, Eastbourne or Hastings.

This year’s categories include:

  • best individual garden / best indoor plants
  • best communal garden
To enter:

Please click here to download an entry form

Please click here to download a poster to print out and display

Contact us

Keep up to date with BHT Housing Services – why not follow us on facebook?

For further information on any of the above, please contact Juliet O’Brien, BHT Tenant and Client Coordinator on 01273 645443 or:

Please click here to send Juliet an email with any enquiry

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