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13Apr

Interested in Emergency First Aid, Food Safety or Attending a Tenants’ Networking Day?

BHT are members of South East Training Uniting People (SETUP), a partnership with other housing associations and councils locally to offer a range of free training courses and networking opportunities to our tenants. As a BHT tenant you are able to book a free place on training courses.

Click on the link below for full details of all the courses:

SETUP Training and Events Programme 2018-19

Lunch is provided on all courses and travel expenses will be reimbursed by BHT, on the provision of valid train/bus tickets
or for those travelling by car, mileage is calculated as 45p/per mile.

To book places on the training course please complete the on-line booking form on the back of the programme and email it to juliet.obrien@bht.org.uk

For further information contact Tenant and Client Involvement Coordinator Juliet O’Brien on 01273 645443.

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13Apr

Lighthouse Spring Issue Out Now

The spring issue of ‘Lighthouse’ is out now in print and on screen.

In this issue we have articles including an LGBT*Q social housing research study, new Universal Credit drop-ins, staying safe on the internet, BHT in Bloom gardening competition call for entries, and the results of the 2017 tenants’ survey.

Click here to download the Spring issue of Lighthouse magazine

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19Dec

Lighthouse winter issue hot off the press

 

The winter Housing Services newsletter, ‘Lighthouse’ is out now and available in print and screen versions.
In this issue we have articles on how to reduce your winter fuel bills, information on local activities over the Christmas period in Brighton, Eastbourne and Hastings; introducing the tenants’ charter, highlights from the tenants’ focus groups, how well Housing Services are performing, announcing the major works programme, promoting the Green Inspectors opportunity and a Christmas quiz.
https://www.bht.org.uk/wp-content/uploads/2017/12/BHT-Housing-Services-Lighthouse-Issue-11-final-RGB.pdf

 

 

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15Nov

Annual tenants’ snapshot survey launched

BHT has launched its annual tenant snapshot survey this week, with a paper version sent to tenants in the post.

Your feedback and suggestions are important to us as they can help us to improve services. If you wish to include your name and address
on the survey, you will be entered into a prize draw with the chance of winning one of our two fantastic prizes of a £50 shopping voucher.

You may also contact BHT Housing Services on 01323 340018 if you have any queries about completing this survey.

The closing date is Friday 1 December.

To complete the survey, please click the link below:

Tenant Snapshot Survey

 

 

 

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5Oct

Interested in becoming a Dementia friend or taking a Level 2 Food Hygiene course?

BHT tenants are invited to two new free SETUP courses.

The first is ‘Becoming a Dementia friend’ which is being held on Wed 18th October 10.30am-12.30pm at Langley Community Centre, Eastbourne.  Come along and find out how you can make a difference. You will learn a bit more about what it’s like to live with dementia and then turn that understanding into action. Anyone of any age can be a Dementia Friend and the small ways you can help.

The second course is ‘Level 2 Food Hygiene’ which is being held on Tue 14th November 10am-4pm at The Orangery, Bexhill-On-Sea. This course is for anyone who prepares or handles food and will help you to develop knowledge of food hygiene principles and to train you to the nationally-required safety level. The topics covered will include food poisoning, cleaning, refuse, pest control, health & safety, safe food handling, HACCP, food safety risk assessments, COSHH, legislation, licensing and more.

To book your place please contact Juliet O’Brien, Tenant and Client Involvement Coordinator on 01273 645443 or email Juliet

Travel expenses will be reimbursed by BHT with a valid train or bus ticket or if or wish to travel by car at a rate of 45p per mile.

For more information on both courses click here: http://www.setup.org.uk/training-events-2016/

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12Sep

Focus group opportunities for BHT tenants

Come and share your views, opinions and suggestions for improvement at one of our focus groups.

In October and November we will be holding a series of tenant focus groups focusing on different areas of our services.
Your feedback and suggestions will then be used to help improve our services.

Dates for the focus groups are as follows: 

  • Tue 17th October 2-4pm                           What is your experience of Repairs?
  • Thur 9th November 10-12 noon              What is your experience of the Complaints procedure?

 

All those taking part will receive a £20 shopping voucher and travel expenses will be reimbursed. Light snacks and drinks will be provided on the day.

For more information call Juliet O’Brien on 01273 645443 or  email Juliet

 

 

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