Useful Contacts
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Your Housing Officer
Our Housing Officers work out in our communities and are available to deal with tenancy related queries such as discussing housing options or dealing with anti-social behaviour.
They hold regular drop-ins in the local offices and can arrange to meet you outside of these times either in our offices or at your home. To find out when the drop-in is for your local area please contact your Housing Officer directly or call 01323 340018.
Please note, the Housing Officers only deal with current BHT Sussex tenants. For other housing advice, please visit Specialist Housing, Benefits and Immigration Advice.
Brighton and Hove
Daisy Fellowes on 07786 856478 (select option 5). Email daisy.fellowes@bht.org.uk.
For BHT Sussex tenants only.
Eastbourne and Hastings
Shirley Bridle on 07824306591 (selection option 6). Email shirley.bridle@bht.org.uk.
For BHT Sussex tenants only.
Income Recovery Officers
Traci Brooks
traci.brooks@bht.org.uk 01323 340018 (Option 2)
Shirley Campbell
shirley.campbell@bht.org.uk 01424 445354 (Option 3)
General Contacts
| Police non-emergency number | 101 |
| UK power networks (to find out who your electricity supplier is) | 0845 6015467 |
| Jobcentre plus (new benefit claims) | 0800 055 6688 |
| Existing claims (JSA, ESA, IS) | 0345 608 8545 |
| Universal credit | 0345 600 0723 |
| BHT Housing Services | 01323 340018 (select option 5) |
| Emergency repairs - gas, boiler, central heating (office hours) | 020 8336 6767 |
| Emergency repairs - gas, boiler, central heating (out of hours) | 0800 0304435 |
| Emergency repairs - lock changes and lost keys | 07493 223016 |
| Emergency repairs - fire alarms, alarm faults, smoke detectors, emergency lighting | 01323 729420 |
| Emergency repairs - other (at any time) | 01323 340018 (select option 1) |
Brighton
| Police non-emergency number | 101 |
| UK power networks (to find out who your electricity supplier is) | 0845 6015467 |
| Jobcentre plus (new benefit claims) | 0800 055 6688 |
| Existing claims (JSA, ESA, IS) | 0345 608 8545 |
| Universal credit | 0345 600 0723 |
| BHT Housing Services | 01323 340018 (select option 5) |
| Emergency repairs - gas, boiler, central heating (office hours) | 020 8336 6767 |
| Emergency repairs - gas, boiler, central heating (out of hours) | 0800 0304435 |
| Emergency repairs - lock changes and lost keys | 07493 223016 |
| Emergency repairs - fire alarms, alarm faults, smoke detectors, emergency lighting | 01323 729420 |
| Emergency repairs - other (at any time) | 01323 340018 (select option 1) |
Eastbourne
| Eastbourne Borough Council | 01323 410000 |
| Housing Benefit | 01323 410000 |
| Furniture Now | 01323 638000 |
| Eastbourne Refuse Collection/Cleansing | 01323 410000 |
| Jobcentre plus Eastbourne | 0345 604 3719 |
| Eastbourne CAB (Advice line) | 03444 111 444 |
| Eastbourne CAB (Administration) | 01323 413480 |
| Eastbourne Homemove team | 01323 415 397 |
Hastings
| Hastings Borough Council general enquiries | 01424 451066 |
| Hastings Homemove | 0845 274 1100 |
| Hastings Housing Advice | 01424 451100 |
| Benefits | 01424 451080 |
| Council Tax | 01424 451081 |
| Hastings Environmental Protection (reporting noise nuisance) | 01424 451079 |
| Refuse and Recycling | 01424 451077 |
| Hastings CAB | 03444 111 444 |
