The 2021/2022 Annual Snapshot Survey Report now available!
We are pleased to present the 2021/2022 BHT Sussex Annual Tenants’ and Clients’ Annual Snapshot Survey Report. Inside are: Results for both client and tenant services question by question, An analysis of these results, Survey return rates service by service Issues arising for each service from their respective survey results Actions each service intends to take to deal with these identified issues More than 500 surveys were processed in total, and the data provided and issues arising are already being used to create action plans and focus groups to ensure the services we provide to our clients and tenants continue … Read more