The 2021/2022 Annual Snapshot Survey Report now available!

We are pleased to present the 2021/2022 BHT Sussex Annual Tenants’ and Clients’ Annual Snapshot Survey Report. Inside are: Results for both client and tenant services question by question, An analysis of these results, Survey return rates service by service Issues arising for each service from their respective survey results Actions each service intends to take to deal with these identified issues More than 500 surveys were processed in total, and the data provided and issues arising are already being used to create action plans and focus groups to ensure the services we provide to our clients and tenants continue … Read more

Passported Benefits- Extra help for BHT Sussex tenants on benefits or tax credits

What are passported benefits? Passported benefits are benefits or schemes which some groups of people are entitled to because of their entitlement to certain other benefits or tax credits. Benefits and tax credits which can passport you to other benefits or schemes include: Income Support Jobseekers Allowance (income-based) Employment and Support Allowance (income-related) Pension Credit (guarantee credit) Universal Credit What can I get? If you, or your partner, are in receipt of one of the above benefits you will be eligible for: Housing Benefit based on your eligible rent Child Tax Credit if you have dependent children you receive Child Benefit … Read more

Estate Visits: Join Your Housing Officer As They Visit Your Block

Block Inspections are a key part of our fight to ensure that any risks to our tenants are kept to a minimum. Therefore we would like to invite our tenants to join their Housing Officers on our block inspections for their area on the following dates- you will be able to get an understanding of the process and ask any questions relating to block inspections: Kiri Black attendance days Round 1 Date 1  Date 2  Date 3 22 Terminus Road 10:00 – 11:00 01.06.2022 03.08.2022 23 Terminus Road 10:00 – 11:00 01.06.2022 03.08.2022 Richardson’s Yard 11:00 – 12:00 01.06.2022 03.08.2022 … Read more

Green Inspectors- help us improve your garden area

Are your gardens important to you? Well-kept and trimmed gardens are beautifully calming and positively enhance people’s mood. We at BHT Sussex know that, and we want to make sure that your garden is in the best shape it can be. To do that we need your help, by opting to be a BHT Sussex Green Inspector. As a Green Inspector you are the ‘eyes and ears’ for BHT Sussex Housing Services. You let us know how well our gardening contractors are doing their job. It’s simple to do. We tell you when your contractor is due to visit. You … Read more

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