Get Involved

Every year we ask our clients and tenants to let us know what we are doing well and where we need to improve. We then publish a report on the survey, and follow up any areas of concern in focus groups to see how they can be resolved. 

The latest report can be found in our Publications section

BHT Sussex is always aiming to improve performance and decision-making to provide for the needs of its tenants more effectively. To support this aim the BHT Sussex Tenant Scrutiny Panel was set up.

The panel provides a formal opportunity for tenants to critically analyse and challenge BHT Sussex processes and decision-making. It is a means to ensure that BHT Sussex’s frameworks for directing, accounting for, monitoring, assessing and reviewing its own direction and performance are based on the views and priorities of its own tenants.

If you are interested in becoming a member of the Panel, then please contact Anna at [email protected] or 07500 972509

A voluntary role to attend quarterly editorial board meetings with staff to help shape, design, write, provide artwork, and lead on choice of content for the newsletter.

View the latest edition

This is a volunteer role to rate and give feedback about the grounds maintenance service. We can’t be there to make sure that our gardening contractors are getting it right all the time, and the Inspectors act as our eyes and ears on the ground. They not only report on the state of the grounds but can also make suggestions for improvements. They fill out regular inspection forms and send them to Anna at the London Road Office.

There are quarterly meetings where the inspectors meet. Those who can’t make it into the office just send the feedback forms to the London Road office.

Inspectors are given training and ongoing support to make the most of their volunteer role.

Please get in touch with Anna using the contact details below for more information.

BHT Sussex is committed to client and tenant representation at all levels of the organisation.

In 2018, Gerry Main, current tenant and previous client of BHT Sussex was selected to join the Board of Trustees, following a recruitment process. In 2023, Mary Davies was also selected to join the Board. Mary is also a current client of BHT Sussex. Both bring a valuable wealth of lived experience and knowledge to the Board.

 Since their election, they have become heavily involved in representing the views of the tenants to the Board and thus contributing to a more efficient and effective BHT Sussex policy making process.

BHT Sussex is committed to client and tenant representation at all levels of the organisation. Watch this space for future opportunities to apply to the Board.

BHT Sussex hold focus groups that are open to all clients and tenants. The topics of these groups are determined by areas of concern raised in the annual tenant and client snapshot survey.

If you are interested in joining future focus groups, please get in touch with Anna using the contact details below.

Every year we hold a ‘BHT Sussex in Bloom’ gardening competition across all housing and client services.

This year’s categories are:

• Best communal garden
• Most environmentally friendly garden
• Best individual garden/best indoor plants

To enter in any category, contact Anna Kuzan [email protected] or 07500 972509. If you would like some free seeds to get started, also contact Anna.

Winners will receive a £40 B&Q voucher. Runners up will receive a £20 B&Q voucher.