Publications
The latest publication from Housing Services is the Spring 2024 edition of the Lighthouse newsletter, BHT Sussex’s quarterly magazine for tenants.
Articles cover a variety of topics, including the announcement of this year's BHT Sussex in Bloom Competition. We also invite you to read about recent changes in the benefits system thoroughly prepared by Traci Brooks. Traci also explains her role as Income Recovery Officer. We are on the lookout for Super Tenants who would like to become BHT Sussex Governors, Green Inspectors and Lighthouse magazine creators. There is a very comprehensive update on Housing and Property Services from Housing Services Manager, Paul Fagan, and a repairs survey summary composed by Martin Cohen. Special thanks to Martin for his dedication to finalising the report process. As always, Joe entertains you with his puzzle and Mary provides a handful of environmental tips.
We hope you will enjoy the issue.
Leaflets
Find out more about anti-social behaviour, complaints, condensation and mould growth, involvement and communication, lettable standards, moving on for either PRS and general needs tenants, rent and rent arrears and repairs.
Click on the buttons below to download the leaflet you want to read:
Tenancy Handbook
About BHT Sussex, your tenancy agreement, moving in, living in your home, moving home, paying your rent, welfare benefits, tenant involvement, moving out, complains & compensations and useful contacts.
Tenant and Client Annual Snapshot Survey Report
We are pleased to present the 2022/2023 BHT Sussex Tenant and Client Annual Snapshot Survey Report. Inside are:
- Results for both client and tenant services question by question,
- An analysis of these results,
- Survey return rates service by service
- Issues arising for each service from their respective survey results
- Actions each service intends to take to deal with these identified issues
