When a person has experienced many setbacks in life, it can be difficult to find a positive way forward. Prior to coming to Route One, our mental health supported accommodation, Alice was finding it hard to cope with mental and physical health needs, a breakdown of familial relationships and substance use issues. We helped Alice gain the support she needed to see a brighter future away from sofa surfing and into independent accommodation. This is her story. When Alice was referred to Route One, she had complex needs inclusive of emotionally unstable personality disorder, and challenges with depression and intrusive … Read more

Perseverance is a trait that is present within many of our clients as well as our staff. This characteristic is particularly present in clients and staff of our Addiction Services. Clients sometimes require our support multiple times before they eventually achieve the sobriety they are aiming for. Staff equally never give up on clients and continue to champion and support them through difficult times. This conviction is best told through the story of one our clients, Will, who relapsed before returning to Addiction Services a second time.  This is Will’s story. In April 2024, Will returned to the Detox Support … Read more

Struggling to find employment despite incredible effort can have a big impact on someone’s health and wellbeing. This was the case with Scotty, who found it difficult to identify a clear path into work after being failed by multiple services. This, coupled with the difficulty of managing a chronic illness, made Scotty feel hopeless. However, after working with BHT Sussex’s Intern Programme, who supported Scotty and his specific needs, Scotty found a way through. This is his story. Feeling hopeless “My life was pretty bleak for many years, and I did not see much of a future ahead of me. … Read more

At BHT Sussex we are known for our resilience and ability to persevere, despite significant setbacks. This is demonstrated by our Immigration Legal Service, who helped a young man achieve refugee status after a six-year battle. This is Ishaq’s story. Ishaq grew up in Egypt, where he lived until he was a teenager. Ishaq’s father was arrested and imprisoned because of an association with the Muslim Brotherhood – a banned organisation in Egypt. It did not matter to Egyptian law enforcement whether the association was real or just perceived. The prison he was sent to is infamous for housing political … Read more

Support for those in their old age looks different for everyone. This is why our East Sussex Floating Support Service individually tailors support to each person we serve. Stan’s case exemplifies the importance of this way of working. This is his story. Stan is a 90-year-old retired barrister who was referred to our East Sussex Floating Support Service by the NHS Community Frailty Practitioner Service, following his discharge from hospital after a fall. Stan is widowed, has a history of falls, and had recently moved into a sheltered housing scheme. However, the scheme had no floor coverings, contributing to his … Read more

For many people, there may come a time where they hit a breaking point and can’t carry on without support. This is the case with many of our clients experiencing homelessness, who come to First Base Day Centre to seek support from our highly trained, knowledgeable and compassionate case workers. Each client who walks through our doors receives support from a dedicated case worker to help them move away from rough sleeping. This is what one of our clients, Samuel, experienced when he came to First Base. This is his story.

BHT Sussex is part of an alliance of organisations in West Sussex who work together to empower people to improve their mental health and wellbeing called Pathfinder. Pathfinder prides itself on its volunteer Peer Mentors – people who use their lived experiences of mental health challenges to create a supportive environment where their clients can discuss their needs, as well as work towards achieving their goals and aspirations. Clarrissa used to attend Peer Mentor groups as a client, soon becoming a Peer Mentor herself. This is her story: “When I first came to Crawley, I was in a really bad … Read more

Navigating the benefits system can be incredibly difficult, which is why our staff in the East Sussex Floating Support Service are highly trained and knowledgeable about the system. This allows us to help many people across East Sussex who are struggling to access benefits and ultimately improve their quality of life. One such person is Dinah, who came to us for help accessing more financial support. This is her story. The Initial Challenge Dinah is a homeowner who lives with a variety of health conditions, including osteoarthritis, diabetes, hypertension, mobility issues, and has a history of falls. Due to having … Read more

Homelessness is never part of anyone’s life plan and can completely derail the career path someone is on. Our Accommodation for Work project helps people whose lives have been derailed by homelessness access independent accommodation, employment and education. Arwa came to the project as an 18-year-old with the goal of becoming a dentist. However, domestic violence caused her to become homeless, and forced her to leave her dentistry apprenticeship. This is her story. Arwa lived in on the outskirts of London with her family but began experiencing domestic violence due to cultural and religious issues, which caused the relationship with … Read more

The Court Duty Scheme is a little known but incredible service which provides last-minute emergency advice for people who are facing eviction. When repossession cases are being heard in Brighton, Lewes or Hastings Courts, our specialist Housing Advisers can step in to protect people and ensure they know their rights. These clients have usually never sought advice or representation before meeting our advisers that morning. Often alternatives to eviction can be worked out, debt payments can be renegotiated, and people can stay in their homes. This was the case with Sarah, whose story is below.  Sarah is a housing association … Read more

Pathfinder West Sussex is an alliance of organisations working together to empower people to improve their mental health and wellbeing. BHT Sussex is part of this alliance. Pathfinder prides itself on its volunteer Peer Mentors, who use their lived experiences of mental health challenges to create a supportive environment where their clients can discuss their needs, as well as work towards achieving their goals and aspirations. Harsha first came to Pathfinder in 2014. This is her story. “In 2011, I was at my lowest in my life. I was alone, lonely and felt isolated from everyone and everything around me. … Read more

Mia, a 75-year-old Spanish woman, was living in sheltered accommodation and had been facing significant financial difficulties for approximately five years due to an ongoing issue with her National Insurance (NI) number. This issue caused her benefits to be repeatedly stopped and reinstated, leading to substantial gaps in income. Without consistent benefits, Mia fell behind on her rent, accruing significant arrears, and was at risk of homelessness. This is her story. The Initial Challenge The root cause of the problem was an error made when Mia first registered for benefits: she was assigned the NI number of another individual with … Read more