housing-advice

Our Services

We provide essential services across Brighton & Hove, Eastbourne and Hastings, as well as elsewhere in Sussex.
Over the past 50 years BHT Sussex has developed a diverse menu of services to support people who are homeless, or at risk of homelessness, and people who have complex needs.

Our services include: day centre provision, residential rehabilitation, mental health services, specialist housing and legal advice and work, learning and training initiatives.

Real life stories from BHT Sussex

Arwa

Homelessness is never part of anyone’s life plan and can completely derail the career path someone is on. Our Accommodation for Work project helps people whose lives have been derailed by homelessness access independent accommodation, employment and education. Arwa came to the project as an 18-year-old with the goal of becoming a dentist. However, domestic violence caused her to become homeless, and forced her to leave her dentistry apprenticeship. This is her story. Arwa lived in on the outskirts of London with her family but began experiencing domestic violence due to cultural and religious issues, which caused the relationship with … Read more

Abdi

Going through the process of being granted asylum in the UK can be long, arduous and draining for people who have already been through traumatic events in their country of origin. Abdi went years without representation, having registered his asylum claim in 2021. This is when our Immigration Legal Service stepped in. This is Abdi’s story.

Ross

After going through the difficult journey of recovering from addiction and sleeping rough, being in secure employment can offer purpose to someone’s life. This is the story of Ross, who turned their life around with the help of our Intern Programme, and our Housing Services. “On 31st October 2014, I went into Mill View Hospital Promenade Ward for an alcohol and diazepam detox. Up until my hospital admission, I was street homeless, rough sleeping and begging for change on the streets of Brighton, Hove and Sussex. I was just over 8 stone in weight and had lost most of my … Read more

Dylan

Shore House provides accommodation and 24-hour intensive support to people with a range of mental health diagnoses, and those experiencing the effects of complex trauma. To help improve the mental and physical wellbeing of our clients, we offer personalised programmes of support which include activities for clients to engage in. One client, Dylan, found that engaging in the activities offered aided their recovery and helped them open up to staff and their community. This is their story. Prior to arriving at Shore House, Dylan had experienced multiple hospitalisations and difficulties with the law. They were also estranged from their family … Read more

Wendy

Wendy and her adult son, who both live with autism, were facing severe housing challenges. Wendy is the sole carer of her son, who has mobility issues, and they were living in a property that was unfit for habitation. This is Wendy’s story. Wendy’s home was in a state of severe disrepair, with frequent flooding rendering the downstairs of the house uninhabitable. The constant environmental hazards worsened the challenges for Wendy and her son, making it increasingly difficult for both to maintain any sense of stability or comfort in their living conditions. Additionally, both Wendy and her son were agoraphobic … Read more

Dinah

Navigating the benefits system can be incredibly difficult, which is why our staff in the East Sussex Floating Support Service are highly trained and knowledgeable about the system. This allows us to help many people across East Sussex who are struggling to access benefits and ultimately improve their quality of life. One such person is Dinah, who came to us for help accessing more financial support. This is her story. The Initial Challenge Dinah is a homeowner who lives with a variety of health conditions, including osteoarthritis, diabetes, hypertension, mobility issues, and has a history of falls. Due to having … Read more

Clarrissa

BHT Sussex is part of an alliance of organisations in West Sussex who work together to empower people to improve their mental health and wellbeing called Pathfinder. Pathfinder prides itself on its volunteer Peer Mentors – people who use their lived experiences of mental health challenges to create a supportive environment where their clients can discuss their needs, as well as work towards achieving their goals and aspirations. Clarrissa used to attend Peer Mentor groups as a client, soon becoming a Peer Mentor herself. This is her story: “When I first came to Crawley, I was in a really bad … Read more

Nadiya

Our Homes for Ukraine Sustainment Service not only supports Ukrainian refugees and their hosts throughout their placements, but we also support Ukrainians who want to move into the private rented sector. The housing system works completely differently in Ukraine, so many people feel lost and confused. One such person is Nadiya, who we helped find her own home after she felt ready to leave her host. Nadiya is a 40-year-old woman who was living with a host in Sussex after fleeing Ukraine due to the war. Nadiya wanted her children to come and live with her in the UK, as … Read more

Harry

At BHT Sussex, the approach we take to help our clients is a collaborative one, ensuring they have agency in their own lives. This empowers them to change their lives and gain independent skills for living. The story of one of our Shore House clients, Harry, highlights this approach, which allowed him to recover from an intentional overdose, reconnect with his family and carry out lasting change to his lifestyle. This is his story. Following an intentional overdose of over-the-counter medication that could have proved fatal, which resulted in a hospital admission, Harry was referred to Shore House – one … Read more

Jacqui

There can be many factors that build up to cause someone to be insecurely housed. For Jacqui, the loss of her job and the breakdown of her marriage led her to become a member of the ‘hidden homeless’ population, as she was sofa surfing. This is when she sought the help of the Accommodation for Work project at BHT Sussex. Jacqui first came to the project following her separation from her ex-husband. He retained the family home to look after their children as he was not working. After moving out, Jacqui stayed on her mother’s sofa and worked part time. … Read more

Mia

Mia, a 75-year-old Spanish woman, was living in sheltered accommodation and had been facing significant financial difficulties for approximately five years due to an ongoing issue with her National Insurance (NI) number. This issue caused her benefits to be repeatedly stopped and reinstated, leading to substantial gaps in income. Without consistent benefits, Mia fell behind on her rent, accruing significant arrears, and was at risk of homelessness. This is her story. The Initial Challenge The root cause of the problem was an error made when Mia first registered for benefits: she was assigned the NI number of another individual with … Read more

Iva

BHT Sussex is one of the only Legal Aid providers in the South East, making the work of our Immigration Legal Service incredibly important. This service provides advice and representation for many people trying to claim asylum in the UK. As part of this service, we help and represent many minors who have arrived in the UK unaccompanied. This was the case with Iva. This is her story. Iva was kidnapped as a 15-year-old and brought to the UK by traffickers who intended to exploit her. She managed to escape from her trafficker when she arrived in the UK and … Read more