Route One
The team at Route One provide one-to-one support within a flexible range of 2 to 10 hours a week as well as accommodation for 24 adults with mental health and complex needs, including dual diagnosis.
Route One provides intensive support and accommodation to enable clients to move on to independent living within 2 years.
We are a well-established and respected service within Brighton and Hove, due to our expertise and experience in supporting clients to increase their independence, and the positive outcomes achieved throughout the service.
The service is staffed between 8am to 8pm Monday to Friday. Mental Health and Support Coordinators are based at our 3 properties:
- Aymer Road (13 self-contained flats)
- Dorset Gardens (6-bedroom shared house)
- Westbourne Gardens (5-bedroom shared house)
The service provides a dynamic, flexible approach to supporting people with mental health and complex needs, incorporating the recovery model, trauma informed care and working within a psychological informed framework.
Our Approach
Route One empowers clients through one-to-one support to enable them to develop life-skills, maintain their tenancies and improve their mental health and wellbeing.
We work within the wellbeing model, which focuses on all areas of life and enables clients to become fully integrated members of the community. This includes areas such as mental and physical health, social inclusion, and work and learning. Each client has a designated key worker.
We work with GPs, CGL (Change, Grow, Live) and local voluntary sector organisations alongside facilitating our own one-to-one and group activities with clients, including cycle rides, nature walks, bowling, badminton and music.
As a specialist mental health service, Route One also works closely with Sussex Partnership Foundation Trust, including East, West and Central Neighbourhood Mental Health teams, and the Early Intervention, Mental Health, Homeless and the Crisis Resolution Home Treatment teams.
These partnerships enable people living at Route One to experience a comprehensive package of support which maintains and improves their physical and mental wellbeing, as well as maximising their opportunities to live more independently in the future.
Our Team
- Operational Manager
- Deputy Manager
- Administration and Support Coordinator
- 5 x Mental Health and Housing Coordinators
The team also benefits greatly from the expertise and input from BHT Sussex interns, social work students and occupational therapy students.
Accommodation
Aymer Road contains 13 self-contained studio flats each with a shower, toilet and kitchen located in Hove.
Aymer Road has an office that can be used for support sessions and house meetings. The property is situated near local amenities and bus stops.
Dorset Gardens is a six bedroom property located in the heart of Kemptown.
The property has an office that can be used for support sessions. There are also communal spaces for group work and house meetings. The house has shared facilities including a shower room, bathroom, separate toilet and kitchen. The lounge has a TV where clients can relax. Laundry facilities are located on site, and the house is located near a pharmacy, local shops and a park.
Westbourne Gardens is a five bedroom property in Hove.
The property is made up of five studio flats each with their own kitchenette, and the use of communal shower/ bathroom facilities. There are laundry facilities as well as a large, shared garden at the rear of the property situated in a leafy suburb of Hove and is within walking distance of all local amenities and bus routes to the city.
How to refer into the service
Referrals can only be accepted for people who:
- Meet the local connection criteria for housing in Brighton and Hove
- Meet the eligibility criteria for Route One:
- Single adults over 18 who require housing and mental health support
- Have a primary mental health diagnosis
- Willingness to engage in the support provided by the service
We have an open approach to referrals with a confidence that, with robust case-by-case risk assessment, any client can be accepted into the service, including people with complex risk histories.
Referrals should be made by completing and returning an up-to-date mental health referral form and Safety Risk Plan which are available from referralsmh&[email protected]. These forms should be completed with the client to ensure accurate and up to date information is included. It is imperative that affordability is discussed, and the client’s current financial position is taken into account.
Both forms should be completed in full as any omissions/incomplete sections will cause delays in us deciding to assess.
Completed mental health referral form and Safety Risk Plan should be emailed to:
If the referral is appropriate, we will contact you (the referrer) to arrange an in-person assessment meeting at our London Road office. We ask that clients are supported to attend the assessment by the referrer or a worker that knows them well. If we decide that Route One can meet your client’s needs, we will invite them to a viewing ideally the following day. If they accept the accommodation, we expect move in to happen quickly so please ensure they are in a position to move when completing the referral forms.
If you have questions, please do not hesitate to contact Route One on 01273 929 470 or email [email protected].
Please note that we are unable to take referrals directly and these must be routed through Brighton and Hove Brokerage at the email above.
