Helping someone off the streets is not as simple as just providing a roof over their head. Becs was referred to our 52 bed hostel, Phase One, in April 2013 having lost her accommodation. She had previously had her own independent tenancies but these had broken down due to rent arrears which had led to her entering a negative cycle and her engagement with support services had decreased.

Her physical health was poor due to her long-term alcohol and drug addiction which had also impacted her psychological well-being as she had been struggling with establishing positive sleep patterns causing her to feel depressed.

When she came to Phase One she wanted to work towards again getting her own independent accommodation and to re-establish contact with her son.

At BHT Sussex, the approach we take to help our clients is a collaborative one, ensuring they have agency in their own lives. This empowers them to change their lives and gain independent skills for living. The story of one of our Shore House clients, Harry, highlights this approach, which allowed him to recover from an intentional overdose, reconnect with his family and carry out lasting change to his lifestyle. This is his story. Following an intentional overdose of over-the-counter medication that could have proved fatal, which resulted in a hospital admission, Harry was referred to Shore House – one … Read more

BHT Sussex is one of the only Legal Aid providers in the South East, making the work of our Immigration Legal Service incredibly important. This service provides advice and representation for many people trying to claim asylum in the UK. As part of this service, we help and represent many minors who have arrived in the UK unaccompanied. This was the case with Iva. This is her story. Iva was kidnapped as a 15-year-old and brought to the UK by traffickers who intended to exploit her. She managed to escape from her trafficker when she arrived in the UK and … Read more

Increasingly we are working with people who are in work or who become homeless having lost their job. Our Accommodation for Work Project was set up to help people like Enes. He worked as a chef and lived in shared accommodation in Brighton. When the job came to an end, he struggled to find another job. His landlord would not accept housing benefit and he quickly became homeless.

He slept rough in doorways, struggling to find work and accommodation. He made a homeless application with the council and was referred to our Accommodation for Work Project. This was the first time in his life that Enes had been homeless. When he came for his interview, it was clear that he was in a state of shock. Mindful that he was rough sleeping, project staff made it possible for him to view a room the same day. Fortunately for Enes, a room had become vacant just the day before.

Martha was referred to Shore House following an intentional overdose of prescription medication that nearly proved fatal, and which resulted in a hospital admission.

As Martha was too physically unwell to travel, the Shore House manager offered to conduct the initial assessment with her in hospital. Martha was offered a self-contained flat within Shore House and was subsequently discharged from hospital to Shore House with integrated support from an Occupational Therapist.

At BHT Sussex we are known for our resilience and ability to persevere, despite significant setbacks. This is demonstrated by our Immigration Legal Service, who helped a young man achieve refugee status after a six-year battle. This is Ishaq’s story. Ishaq grew up in Egypt, where he lived until he was a teenager. Ishaq’s father was arrested and imprisoned because of an association with the Muslim Brotherhood – a banned organisation in Egypt. It did not matter to Egyptian law enforcement whether the association was real or just perceived. The prison he was sent to is infamous for housing political … Read more

BHT Sussex is a member of Pathfinder West Sussex – an alliance of organisations working together to enable people with mental health support needs, as well as their carers, to improve their mental health and wellbeing. As part of this offering, Pathfinder has many volunteer peer mentors. Peer Mentors use their lived experiences of mental health challenges to create a supportive environment where their clients can discuss their needs, as well as work towards achieving their goals and aspirations. This is the how one of our peer mentors, Lindsay, became a volunteer at Pathfinder. “I ended up in hospital due … Read more

The Hastings Young People’s Service does what the name suggests, providing accommodation and support for homeless young people in Hastings and St. Leonards. Frankie came to the service in October 2016. She had held a tenancy elsewhere but due to relationship breakdown, found it difficult to cope and was ultimately evicted. This left her homeless and socially isolated.

Frankie responded positively to having stability and a constant source of support from the staff team. She engaged well with her key worker using a PIE (Psychologically Informed Environment) approach and she was able to explore reasons for her isolation, history of self-harming, depression, aspirations and visualising what her future would look like. This helped Frankie understand her needs and make a plan to move on.

BHT Sussex is part of an alliance of organisations in West Sussex who work together to empower people to improve their mental health and wellbeing called Pathfinder. Pathfinder prides itself on its volunteer Peer Mentors – people who use their lived experiences of mental health challenges to create a supportive environment where their clients can discuss their needs, as well as work towards achieving their goals and aspirations. Clarrissa used to attend Peer Mentor groups as a client, soon becoming a Peer Mentor herself. This is her story: “When I first came to Crawley, I was in a really bad … Read more

Mia, a 75-year-old Spanish woman, was living in sheltered accommodation and had been facing significant financial difficulties for approximately five years due to an ongoing issue with her National Insurance (NI) number. This issue caused her benefits to be repeatedly stopped and reinstated, leading to substantial gaps in income. Without consistent benefits, Mia fell behind on her rent, accruing significant arrears, and was at risk of homelessness. This is her story. The Initial Challenge The root cause of the problem was an error made when Mia first registered for benefits: she was assigned the NI number of another individual with … Read more

As an organisation, one of our core missions is homelessness prevention. One way we do this work is through our Housing Advice and Legal Services. One of our clients, Diane reached out to us after rent arrears had built up over many years, and she was facing homelessness. This is her story. Diane had been a sole tenant of a Housing Association property for twenty-eight years. She was renting a three-bedroom flat and had brought up three sons in the property. Diane initially lived at the property with her partner, but they had separated for a period of time and … Read more

The Court Duty Scheme is a little known but incredible service which provides last-minute emergency advice for people who are facing eviction. When repossession cases are being heard in Brighton, Lewes or Hastings Courts, our specialist Housing Advisers can step in to protect people and ensure they know their rights. These clients have usually never sought advice or representation before meeting our advisers that morning. Often alternatives to eviction can be worked out, debt payments can be renegotiated, and people can stay in their homes. This was the case with Sarah, whose story is below.  Sarah is a housing association … Read more