Navigating the benefits system can be incredibly difficult, which is why our staff in the East Sussex Floating Support Service are highly trained and knowledgeable about the system. This allows us to help many people across East Sussex who are struggling to access benefits and ultimately improve their quality of life. One such person is Dinah, who came to us for help accessing more financial support. This is her story. The Initial Challenge Dinah is a homeowner who lives with a variety of health conditions, including osteoarthritis, diabetes, hypertension, mobility issues, and has a history of falls. Due to having … Read more

At BHT Sussex we are known for our resilience and ability to persevere, despite significant setbacks. This is demonstrated by our Immigration Legal Service, who helped a young man achieve refugee status after a six-year battle. This is Ishaq’s story. Ishaq grew up in Egypt, where he lived until he was a teenager. Ishaq’s father was arrested and imprisoned because of an association with the Muslim Brotherhood – a banned organisation in Egypt. It did not matter to Egyptian law enforcement whether the association was real or just perceived. The prison he was sent to is infamous for housing political … Read more

BHT Sussex is part of an alliance of organisations in West Sussex who work together to empower people to improve their mental health and wellbeing called Pathfinder. Pathfinder prides itself on its volunteer Peer Mentors – people who use their lived experiences of mental health challenges to create a supportive environment where their clients can discuss their needs, as well as work towards achieving their goals and aspirations. Clarrissa used to attend Peer Mentor groups as a client, soon becoming a Peer Mentor herself. This is her story: “When I first came to Crawley, I was in a really bad … Read more

As an organisation, one of our core missions is homelessness prevention. One way we do this work is through our Housing Advice and Legal Services. One of our clients, Diane reached out to us after rent arrears had built up over many years, and she was facing homelessness. This is her story. Diane had been a sole tenant of a Housing Association property for twenty-eight years. She was renting a three-bedroom flat and had brought up three sons in the property. Diane initially lived at the property with her partner, but they had separated for a period of time and … Read more

Support for those in their old age looks different for everyone. This is why our East Sussex Floating Support Service individually tailors support to each person we serve. Stan’s case exemplifies the importance of this way of working. This is his story. Stan is a 90-year-old retired barrister who was referred to our East Sussex Floating Support Service by the NHS Community Frailty Practitioner Service, following his discharge from hospital after a fall. Stan is widowed, has a history of falls, and had recently moved into a sheltered housing scheme. However, the scheme had no floor coverings, contributing to his … Read more

Many clients who seek help from First Base, our day centre for people who are sleeping rough, have multiple and complex needs. When helping a person move away from rough sleeping and into more secure accommodation, the case workers at First Base consider all the physical and mental health needs a client may have. This approach helped Jim get off the streets. Read his story below. “Before I came to First Base, I had lost my supported accommodation and was rough sleeping on the streets. On my first visit to First Base, one of their case workers asked me if … Read more

Having someone you can rely on to help you through difficult situations is essential to a stable environment. This is what we provide in our supported housing service in Mid Sussex. Our clients each have a dedicated support worker who helps them gain independent living skills and improve their overall wellbeing. Such stability and frequent one on one support can effect great change in our clients. This was the case for Josie who came to Mid Sussex Supported Housing following a long-standing history of severe mental health issues. This is Josie’s story. Josie is a young woman with autism who … Read more

Pathfinder West Sussex is an alliance of organisations working together to empower people to improve their mental health and wellbeing. BHT Sussex is part of this alliance. Pathfinder prides itself on its volunteer Peer Mentors, who use their lived experiences of mental health challenges to create a supportive environment where their clients can discuss their needs, as well as work towards achieving their goals and aspirations. Harsha first came to Pathfinder in 2014. This is her story. “In 2011, I was at my lowest in my life. I was alone, lonely and felt isolated from everyone and everything around me. … Read more

After expanding our Immigration Legal Team in recent years, we have been able to assist in more specialist immigration cases that involve domestic violence. Although most immigration cases are complicated, it can be particularly difficult to work through the layers to help someone remain in the UK when someone has experienced domestic violence. A clear example of this is Kosi’s case, who was concerned she wouldn’t be able to remain in the UK if she left her spouse. This is her story. Kosi is originally from Ghana and had been living in the UK for several years with her husband … Read more

Mia, a 75-year-old Spanish woman, was living in sheltered accommodation and had been facing significant financial difficulties for approximately five years due to an ongoing issue with her National Insurance (NI) number. This issue caused her benefits to be repeatedly stopped and reinstated, leading to substantial gaps in income. Without consistent benefits, Mia fell behind on her rent, accruing significant arrears, and was at risk of homelessness. This is her story. The Initial Challenge The root cause of the problem was an error made when Mia first registered for benefits: she was assigned the NI number of another individual with … Read more

Homelessness is never part of anyone’s life plan and can completely derail the career path someone is on. Our Accommodation for Work project helps people whose lives have been derailed by homelessness access independent accommodation, employment and education. Arwa came to the project as an 18-year-old with the goal of becoming a dentist. However, domestic violence caused her to become homeless, and forced her to leave her dentistry apprenticeship. This is her story. Arwa lived in on the outskirts of London with her family but began experiencing domestic violence due to cultural and religious issues, which caused the relationship with … Read more

The Court Duty Scheme is a little known but incredible service which provides last-minute emergency advice for people who are facing eviction. When repossession cases are being heard in Brighton, Lewes or Hastings Courts, our specialist Housing Advisers can step in to protect people and ensure they know their rights. These clients have usually never sought advice or representation before meeting our advisers that morning. Often alternatives to eviction can be worked out, debt payments can be renegotiated, and people can stay in their homes. This was the case with Sarah, whose story is below.  Sarah is a housing association … Read more