housing-advice

Our Services

We provide essential services across Brighton & Hove, Eastbourne and Hastings, as well as elsewhere in Sussex.
Over the past 50 years BHT Sussex has developed a diverse menu of services to support people who are homeless, or at risk of homelessness, and people who have complex needs.

Our services include: day centre provision, residential rehabilitation, mental health services, specialist housing and legal advice and work, learning and training initiatives.

Real life stories from BHT Sussex

Stan

Support for those in their old age looks different for everyone. This is why our East Sussex Floating Support Service individually tailors support to each person we serve. Stan’s case exemplifies the importance of this way of working. This is his story. Stan is a 90-year-old retired barrister who was referred to our East Sussex Floating Support Service by the NHS Community Frailty Practitioner Service, following his discharge from hospital after a fall. Stan is widowed, has a history of falls, and had recently moved into a sheltered housing scheme. However, the scheme had no floor coverings, contributing to his … Read more

Diane

As an organisation, one of our core missions is homelessness prevention. One way we do this work is through our Housing Advice and Legal Services. One of our clients, Diane reached out to us after rent arrears had built up over many years, and she was facing homelessness. This is her story. Diane had been a sole tenant of a Housing Association property for twenty-eight years. She was renting a three-bedroom flat and had brought up three sons in the property. Diane initially lived at the property with her partner, but they had separated for a period of time and … Read more

Kosi

After expanding our Immigration Legal Team in recent years, we have been able to assist in more specialist immigration cases that involve domestic violence. Although most immigration cases are complicated, it can be particularly difficult to work through the layers to help someone remain in the UK when someone has experienced domestic violence. A clear example of this is Kosi’s case, who was concerned she wouldn’t be able to remain in the UK if she left her spouse. This is her story. Kosi is originally from Ghana and had been living in the UK for several years with her husband … Read more

Anna

Not all BHT Sussex’s mental health services are residential. The Threshold Women’s Counselling Service provides a lifeline to many women. This is the account of one of them.

“I found out about the service through Survivors’ Network. I was in a distressed state due to recent abuse and decided to go to Threshold because I wanted some more help and support. When I initially came to the Drop In I was very distressed. Staff were concerned about me because of the state that I was in, but I felt very comfortable talking to the Drop In workers.

“Before going to the service I was scared to go out, so the first few times I came I had to have someone to support me to get there. I then started using the bus to get there by myself and it was Threshold who gave me the confidence to go outside. I started looking forward to the days that the Drop In ran.

Dinah

Navigating the benefits system can be incredibly difficult, which is why our staff in the East Sussex Floating Support Service are highly trained and knowledgeable about the system. This allows us to help many people across East Sussex who are struggling to access benefits and ultimately improve their quality of life. One such person is Dinah, who came to us for help accessing more financial support. This is her story. The Initial Challenge Dinah is a homeowner who lives with a variety of health conditions, including osteoarthritis, diabetes, hypertension, mobility issues, and has a history of falls. Due to having … Read more

Enes

Increasingly we are working with people who are in work or who become homeless having lost their job. Our Accommodation for Work Project was set up to help people like Enes. He worked as a chef and lived in shared accommodation in Brighton. When the job came to an end, he struggled to find another job. His landlord would not accept housing benefit and he quickly became homeless.

He slept rough in doorways, struggling to find work and accommodation. He made a homeless application with the council and was referred to our Accommodation for Work Project. This was the first time in his life that Enes had been homeless. When he came for his interview, it was clear that he was in a state of shock. Mindful that he was rough sleeping, project staff made it possible for him to view a room the same day. Fortunately for Enes, a room had become vacant just the day before.

Simon

Simon moved into the Archway Project in June 2018, following a 10 year stay at another registered care home.

Before Simon moved to Archway he had lived in a registered care home for 10 years and his referral paperwork suggested someone who had become institutionalised; he did not socialise with other residents, had minimal interaction with staff, ate all of his dinners in his room, and relied on staff to cook for him and do his laundry.

Since moving to Archway Simon has shown a marked change. He is now sitting down to dinner with other residents, joining in with walks, games of croquet, trips to cafés and craft activities.

Mike

Last year our advice services in Brighton, Eastbourne and Hastings prevented 817 households from becoming homeless. The impact of this is huge: fewer people on the streets, less demands on local council homelessness services, or moving children away from the schools and their friends. Some people become homeless, not through any fault of their own.

Mike moved into a Housing Association flat in 1980. A few months later he was offered a job as a caretaker at a nearby social club – a job he did for 36 years until he was made redundant. In 1996 he had moved to another flat owned by the housing association, but unbeknown to him, his employers had taken a sub-lease on the flat. In law, his employer had become his landlord. The social club went into liquidation.

Not only did he lose his job, but he wasn’t given any redundancy pay and he was told to leave his home of 20 years.

Erica

When someone experiences so many difficulties in life, it can be hard to figure out where to even start to address their situation. At Route One, our team are highly knowledgeable and skilled in helping people who have mental health and/or complex needs. Erica is a previous resident of Route One who was helped by the team to take control of her life and address the difficulties she was facing. This is her story.

Charlie

For most of us we get our identity and status from what we do. BHT Sussex’s Intern Programme was set up to prepare people with a history of homelessness, mental ill health or addictions to make that transition from unemployment into work.

Charlie is a 32 year old white British male. He was born with congenital hand deformities, as well as structural defects which cause lifelong incontinence issues. Charlie was bullied during his school years and began using alcohol and cannabis aged 14. In his early 20’s he found employment as a telesales advisor and an early year’s child practitioner. However, each job didn’t last more than 12 months due to his increasing substance misuse.

Image of young man

Steve

Sometimes people who we have supported contact us years after their time with us just to say thank you. It is always wonderful to hear from people who have turned their lives around, and a powerful testament to the long-term impacts of our services. Steve got in touch nearly ten years after he stayed at Phase One, our high-support hostel for people who are homeless in Brighton, where we work with people to address the root causes of their homelessness. This was Steve’s message to us.   Hi all at BHT Sussex, I just wanted to email you all as … Read more

Harry

At BHT Sussex, the approach we take to help our clients is a collaborative one, ensuring they have agency in their own lives. This empowers them to change their lives and gain independent skills for living. The story of one of our Shore House clients, Harry, highlights this approach, which allowed him to recover from an intentional overdose, reconnect with his family and carry out lasting change to his lifestyle. This is his story. Following an intentional overdose of over-the-counter medication that could have proved fatal, which resulted in a hospital admission, Harry was referred to Shore House – one … Read more

Skip to content