Deputy Manager – Archway

Project: Archway

Location: Archway: 9 Portland Road, Hove, BN3 5DR

Reference Number: 1083

Hours per Week: 37

Salary: £30,229 per annum (plus an £805 annual on call enhancement)

Job Description

Deputy Manager – Archway

We have an exciting opportunity for an Deputy Manager to play a vital role in providing support at Archway

Position: Deputy Manager
Hours: 37 hours
Closing Date: Tuesday 13th February 2024 at 12 noon
Interview Date: TBC

Quote from an Archway client:

“Archway has changed my life for the better.  Being at Archway has made me more confident, aware of my own circumstances and helped me move away from a bad time.”

About the role:

As a Deputy Manager, you will be working for a people-led organisation whose mission is ‘combating homelessness, creating opportunities, promoting change.’

The Deputy Manager role is to assist the day-to-day management of Portland Road, to take responsibility for specified projects in agreement with the operational manager, and to deputise in their absence. Responsibilities will include operational implementation of all aspects of the support service delivery, including staff support and development, managing referrals and move on, health and safety, maintenance, improving standards and performance, and partnership working. They will also be responsible for ensuring the service operates within budget and meets all key performance indicators.  The Deputy Manager will need to understand CQC fundamental standards and implement a strengths-based and solution focussed approach to support and service delivery to people with mental health and/or complex support needs.

Key Responsibilities include:

  • Contributing to the management and performance of a staff team
  • Delivering staff inductions, recruitment, support, supervision, reflection, and appraisals
  • Contributing all aspects of contract delivery, including meeting or exceeding KPIs and other targets
  • Liaising effectively with statutory mental health services, including the coordination of joint support and risk planning
  • Contributing to internal and external reports
  • Overseeing referrals into the service and ensuring move-on from the service within agreed timeframes
  • Overseeing all aspects of Health and Safety
  • Contributing to all aspects of service finance, including budgets, management accounts, arrears and voids monitoring and reporting

About you:

To be successful in the role of Deputy Manager you will need to have great communication skills and be committed to the values of the organisation. Some of the key skills and experience you will need to bring with you include:

  • Experience / Applicable skills of managing services for people with mental health and/or complex support needs.
  • An understanding of psychologically informed practice and trauma-informed care.
  • A proactive, collaborative and results-driven approach, the ability to lead change, excellent relationship-building skills, and the ability to inspire and motivate others.

Your approach:

  • Take pride in your staff, the service, and plans for development
  • Champion areas of best practice in your service and embody generous leadership
  • Shape the service’s success alongside supportive operational management, senior management and directors
  • Role model the values of the organisation and service: Inspiring Change, Empowering People, Delivering Excellence, Collaboration, Being Accountable
  • Bring your passion for meaningful, effective, trustworthy, and creative support for those with mental health support needs
  • Foster collaborative relationships with statutory and third sector providers to improve the service offer to clients and support your team

In return:

In recognition of our commitment to staff, BHT Sussex has been awarded Gold Accreditation from Investors in People. We are also signed up to the Disability Confident employer scheme and have made the Mental Health at Work commitment.

 You will also receive a fantastic benefits package including:

  • 5.5% stakeholder pension scheme and life assurance scheme
  • Medical cash plan with Medicash
  • Free and confidential employee assistance helpline for both personal and work-related concerns
  • Cycle-to-work scheme
  • Free new starter 30-day Brighton bus pass
  • Generous holiday allowance starting at 27 days per annum pro rata, rising 1 day for each year of service to a maximum of 32 days pro rata
  • The opportunity to participate in well-being and fundraising activities throughout the year
  • Annual Leave: 27 days (rising 1 day for each year of service to a maximum of 32 days pro rata)

BHT Sussex is an equal opportunities employer using a fair and open recruitment process that fully complies with the requirements of the Equality Act 2010. We are committed to encouraging equality, equity, inclusion, and diversity within the workplace.


Closing date

Closing Date: Tuesday 13 February 2024 12.00pm

Interview Date: TBC

Application Pack

Job DescriptionPerson Specification

Application form Criminal offences declaration formRecruitment monitoring form

How to apply

  1. Download and complete all the forms in the application pack.
  2. Attach all the completed documents to an email. The title of the email should read: (Your name): BHT job reference – (job reference number).
  3. Send your application to
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