Navigating the benefits system can be incredibly difficult, which is why our staff in the East Sussex Floating Support Service are highly trained and knowledgeable about the system. This allows us to help many people across East Sussex who are struggling to access benefits and ultimately improve their quality of life. One such person is Dinah, who came to us for help accessing more financial support. This is her story. The Initial Challenge Dinah is a homeowner who lives with a variety of health conditions, including osteoarthritis, diabetes, hypertension, mobility issues, and has a history of falls. Due to having … Read more

At BHT Sussex we are known for our resilience and ability to persevere, despite significant setbacks. This is demonstrated by our Immigration Legal Service, who helped a young man achieve refugee status after a six-year battle. This is Ishaq’s story. Ishaq grew up in Egypt, where he lived until he was a teenager. Ishaq’s father was arrested and imprisoned because of an association with the Muslim Brotherhood – a banned organisation in Egypt. It did not matter to Egyptian law enforcement whether the association was real or just perceived. The prison he was sent to is infamous for housing political … Read more

For many people, there may come a time where they hit a breaking point and can’t carry on without support. This is the case with many of our clients experiencing homelessness, who come to First Base Day Centre to seek support from our highly trained, knowledgeable and compassionate case workers. Each client who walks through our doors receives support from a dedicated case worker to help them move away from rough sleeping. This is what one of our clients, Samuel, experienced when he came to First Base. This is his story.

Mia, a 75-year-old Spanish woman, was living in sheltered accommodation and had been facing significant financial difficulties for approximately five years due to an ongoing issue with her National Insurance (NI) number. This issue caused her benefits to be repeatedly stopped and reinstated, leading to substantial gaps in income. Without consistent benefits, Mia fell behind on her rent, accruing significant arrears, and was at risk of homelessness. This is her story. The Initial Challenge The root cause of the problem was an error made when Mia first registered for benefits: she was assigned the NI number of another individual with … Read more

Neil started sleeping rough around two years ago. He was suffering from physical and mental health problems that had been exacerbated by life on the streets.

When he first started coming to First Base, Neil was sleeping under Brighton’s Palace Pier. After sleeping out all night, he looked forward to the chance to get warm and have a shower, put on clean clothes, and have a hot meal. More importantly, he was able to get support and advice to help him find a way out of rough sleeping.

First Base supported Neil to access temporary accommodation but after a serious deterioration in his mental health he was admitted to hospital. While he was in hospital Neil lost his accommodation and, on discharge, he returned to rough sleeping

Increasingly we are working with people who are in work or who become homeless having lost their job. Our Accommodation for Work Project was set up to help people like Enes. He worked as a chef and lived in shared accommodation in Brighton. When the job came to an end, he struggled to find another job. His landlord would not accept housing benefit and he quickly became homeless.

He slept rough in doorways, struggling to find work and accommodation. He made a homeless application with the council and was referred to our Accommodation for Work Project. This was the first time in his life that Enes had been homeless. When he came for his interview, it was clear that he was in a state of shock. Mindful that he was rough sleeping, project staff made it possible for him to view a room the same day. Fortunately for Enes, a room had become vacant just the day before.

BHT Sussex is a member of Pathfinder West Sussex – an alliance of organisations working together to enable people with mental health support needs, as well as their carers, to improve their mental health and wellbeing. As part of this offering, Pathfinder has many volunteer peer mentors. Peer Mentors use their lived experiences of mental health challenges to create a supportive environment where their clients can discuss their needs, as well as work towards achieving their goals and aspirations. This is the how one of our peer mentors, Lindsay, became a volunteer at Pathfinder. “I ended up in hospital due … Read more

In the past few years, we have expanded our organisation and added the Homes for Ukraine Sustainment Service, based in Polegate. This team’s core goal is homeless prevention as they work to support Ukrainian refugees being hosted across Sussex, as well as the hosts themselves. Oksana is one of the many Ukrainian women we have supported who have had to move to the UK due to war. This is her story. Oksana is a 45-year-old woman who arrived in the UK with her teenage daughter. They were placed with a host in Sussex and lived there for a year. However, … Read more

BHT Sussex’s Immigration Legal Service has helped hundreds of refugees and asylum seekers with legal support. Many of those we work with are ‘unaccompanied minors’; young people and children who have often endured unimaginable suffering, and who have no adults to look after their welfare when they arrive in the UK. We provide a crucial service for some of the most vulnerable people in our community, including victims of trafficking and domestic violence. This Is YL’s story. YL was living in Vietnam with her parents when tragically, when she was just 14, they both died within a short time of … Read more

Terry had been long-term homeless and a regular visitor to First Base, our resource centre for rough sleepers in Brighton and Hove. Staff at First Base seized the opportunity presented by the extra support available during the Covid-19 pandemic to encourage Terry to end his rough sleeping for good. First Base has stayed open during the Covid-19 pandemic, but with reduced numbers to keep everybody safe. When the government launched its ‘Everyone In’ initiative, which aimed to get all rough sleepers off the streets, First Base supported Brighton and Hove City Council in its efforts to house rough sleepers, becoming … Read more

Over the last couple of years, BHT Sussex’s Addiction Services have noticed an increase in the number of ‘second generation’ addicts. They were children who grew up with one, or both, parents with a severe alcohol and/or drug problem. They often suffered extreme neglect and, in most cases, severe trauma.

The nature of the work that we do at both the Detox Support Project and at the Recovery Project is to help clients to address safely the legacy of their core needs being unmet as children. By doing so, we reduce the chances of those issues becoming triggers for relapse, and they are able to rebuild their lives with the skills and self-belief they were not given as children.

Brendon is a 31-year old alcohol and cocaine addict who recently completed treatment within our Addiction Services.

Wendy and her adult son, who both live with autism, were facing severe housing challenges. Wendy is the sole carer of her son, who has mobility issues, and they were living in a property that was unfit for habitation. This is Wendy’s story. Wendy’s home was in a state of severe disrepair, with frequent flooding rendering the downstairs of the house uninhabitable. The constant environmental hazards worsened the challenges for Wendy and her son, making it increasingly difficult for both to maintain any sense of stability or comfort in their living conditions. Additionally, both Wendy and her son were agoraphobic … Read more