Our Services
We provide essential services across Brighton & Hove, Eastbourne and Hastings, as well as elsewhere in Sussex.
Over the past 50 years BHT Sussex has developed a diverse menu of services to support people who are homeless, or at risk of homelessness, and people who have complex needs.
Our services include: day centre provision, residential rehabilitation, mental health services, specialist housing and legal advice and work, learning and training initiatives.
Real life stories from BHT Sussex
Steve
Sometimes people who we have supported contact us years after their time with us just to say thank you. It is always wonderful to hear from people who have turned their lives around, and a powerful testament to the long-term impacts of our services. Steve got in touch nearly ten years after he stayed at Phase One, our high-support hostel for people who are homeless in Brighton, where we work with people to address the root causes of their homelessness. This was Steve’s message to us. Hi all at BHT Sussex, I just wanted to email you all as … Read more
Harry
At BHT Sussex, the approach we take to help our clients is a collaborative one, ensuring they have agency in their own lives. This empowers them to change their lives and gain independent skills for living. The story of one of our Shore House clients, Harry, highlights this approach, which allowed him to recover from an intentional overdose, reconnect with his family and carry out lasting change to his lifestyle. This is his story. Following an intentional overdose of over-the-counter medication that could have proved fatal, which resulted in a hospital admission, Harry was referred to Shore House – one … Read more
Eleanor
Living with unsupported mental health needs can make reaching personal goals seem unimaginable and unrealistic. However, through the support offered at Route One, our mental health supported accommodation, we help set our clients on the path to meet their goals and feel more in control of their own lives. This was the case with Eleanor, who gained the tools to move on with her life after coming to Route One. This is her story. Eleanor is a 32 year old woman who was living with undiagnosed bipolar disorder and emotionally unstable personality disorder (EUPD). Eleanor was struggling with alcohol and … Read more
Becs
Helping someone off the streets is not as simple as just providing a roof over their head. Becs was referred to our 52 bed hostel, Phase One, in April 2013 having lost her accommodation. She had previously had her own independent tenancies but these had broken down due to rent arrears which had led to her entering a negative cycle and her engagement with support services had decreased.
Her physical health was poor due to her long-term alcohol and drug addiction which had also impacted her psychological well-being as she had been struggling with establishing positive sleep patterns causing her to feel depressed.
When she came to Phase One she wanted to work towards again getting her own independent accommodation and to re-establish contact with her son.
Simon
Simon moved into the Archway Project in June 2018, following a 10 year stay at another registered care home.
Before Simon moved to Archway he had lived in a registered care home for 10 years and his referral paperwork suggested someone who had become institutionalised; he did not socialise with other residents, had minimal interaction with staff, ate all of his dinners in his room, and relied on staff to cook for him and do his laundry.
Since moving to Archway Simon has shown a marked change. He is now sitting down to dinner with other residents, joining in with walks, games of croquet, trips to cafés and craft activities.
Stan
Support for those in their old age looks different for everyone. This is why our East Sussex Floating Support Service individually tailors support to each person we serve. Stan’s case exemplifies the importance of this way of working. This is his story. Stan is a 90-year-old retired barrister who was referred to our East Sussex Floating Support Service by the NHS Community Frailty Practitioner Service, following his discharge from hospital after a fall. Stan is widowed, has a history of falls, and had recently moved into a sheltered housing scheme. However, the scheme had no floor coverings, contributing to his … Read more
Oksana
In the past few years, we have expanded our organisation and added the Homes for Ukraine Sustainment Service, based in Polegate. This team’s core goal is homeless prevention as they work to support Ukrainian refugees being hosted across Sussex, as well as the hosts themselves. Oksana is one of the many Ukrainian women we have supported who have had to move to the UK due to war. This is her story. Oksana is a 45-year-old woman who arrived in the UK with her teenage daughter. They were placed with a host in Sussex and lived there for a year. However, … Read more
Martha
Martha was referred to Shore House following an intentional overdose of prescription medication that nearly proved fatal, and which resulted in a hospital admission.
As Martha was too physically unwell to travel, the Shore House manager offered to conduct the initial assessment with her in hospital. Martha was offered a self-contained flat within Shore House and was subsequently discharged from hospital to Shore House with integrated support from an Occupational Therapist.
Anna
Not all BHT Sussex’s mental health services are residential. The Threshold Women’s Counselling Service provides a lifeline to many women. This is the account of one of them.
“I found out about the service through Survivors’ Network. I was in a distressed state due to recent abuse and decided to go to Threshold because I wanted some more help and support. When I initially came to the Drop In I was very distressed. Staff were concerned about me because of the state that I was in, but I felt very comfortable talking to the Drop In workers.
“Before going to the service I was scared to go out, so the first few times I came I had to have someone to support me to get there. I then started using the bus to get there by myself and it was Threshold who gave me the confidence to go outside. I started looking forward to the days that the Drop In ran.
Diane
As an organisation, one of our core missions is homelessness prevention. One way we do this work is through our Housing Advice and Legal Services. One of our clients, Diane reached out to us after rent arrears had built up over many years, and she was facing homelessness. This is her story. Diane had been a sole tenant of a Housing Association property for twenty-eight years. She was renting a three-bedroom flat and had brought up three sons in the property. Diane initially lived at the property with her partner, but they had separated for a period of time and … Read more
Abdi
Going through the process of being granted asylum in the UK can be long, arduous and draining for people who have already been through traumatic events in their country of origin. Abdi went years without representation, having registered his asylum claim in 2021. This is when our Immigration Legal Service stepped in. This is Abdi’s story.
Salah
Poor mental health is both a cause and consequence of homelessness. BHT Sussex understands the importance of good mental health for preventing homelessness, which is why we have a number of supported accommodation services that offer much needed mental health assistance. One of these is Route One, which provides supported accommodation for 60 adults with mental health support needs in Brighton and Hove. This is the story of Salah, who was supported by Route One. Salah is a 37-year-old man who came to the UK as a refugee from Sudan in 2012. Following the traumatic events that he suffered through … Read more