Living in Your Home

How can I be a good neighbour?

A good neighbour should be reasonably tolerant and understanding of the different lifestyles and cultures of others:
  • keep the noise down, especially late at night and early in the morning
  • let your neighbours know if you are planning a party or doing noisy DIY
  • if you have children, make sure they do not cause a nuisance when playing outside
  • make sure your visitors come and go quietly without annoying neighbours

Remember that your tenancy agreement makes you responsible for all members of your household and your visitors.


Noise travels easily between homes, particularly within blocks of flats.

Please limit the noise you create from things such as your washing machine, television or stereo particularly during unsociable hours (early in the morning and late at night).

You will be breaking the terms of your tenancy agreement if you carry out any activity that causes a genuine nuisance to your neighbours.

Laminate Flooring

You will need to ask permission from BHT before you make any changes or improvements to your home.

We do not recommend laying laminate flooring if you live in a flat, because of the noise that this can create for other residents living in the flats nearby.

We recommend instead that you lay suitable carpets and underlay.


smokingSince 2007, it has been illegal to smoke in enclosed public spaces.

This includes shared areas inside blocks of flats. We have displayed signs inside all of our blocks of flats.


Please get rid of rubbish as soon as you can. Do not leave it in shared hallways or stairwells as this can cause health and safety risks, including people tripping and the risk of rubbish catching fire.

If you have any large items of rubbish you should take them to your local council Recycling Centre or contact your local council to arrange for them to collect it.

If any items of rubbish are left out in the shared areas of blocks of flats or outside our properties, we will remove the items and recharge tenants for the cost of this.


recyclingFor information about recycling you can contact your Local Council Offices.

All locations have public recycling centres such as in car parks or supermarket parking areas.

You can also check for more information about general recycling in Eastbourne and Hastings

Can I keep a pet?

If you are thinking of getting a pet, please check your tenancy agreement first.

It will tell you if you need to get permission from us. Most of our properties do not permit pets. If you have an assured shorthold tenancy agreement, you are not allowed to have any pets.

If you are given permission to keep a pet, you must keep them under control and clear up after them.

If you have a pet that causes a nuisance, you will not be allowed to keep it in the property. 

Where can I park?

Parking can cause neighbourhood problems so please be considerate and follow this advice:
  1. Only park on the street or in proper parking spaces, not on grassed areas or
  2. Lots of areas have street-parking restrictions. You may need to contact your local council for a parking
  3. If you have a severe problem walking, you may qualify for the Blue Badge Scheme. Contact your local council for details.

Can I put up an aerial or satellite dish?

sattelite dishIf you live in a block of flats you may have a shared aerial that you and other residents pay for through the service charge.

If you wish to put up an aerial or satellite dish you must contact us (and your local council, if necessary) for permission first. We may not be able to give you permission because of local planning laws.

If you live in a leased property, we will have to ask the landlord for permission and they may not allow this.

If you put up a satellite dish without getting permission first, we may ask you to remove it.


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